25 CUSTOMER SERVICE REPRESENTATIVE Jobs in Stow, OH
SPIROL is Hiring a CUSTOMER SERVICE REPRESENTATIVE Near Stow, OH
Starting entry level at $20.25, MORE with experience
Want to make a difference and enjoy a fast paced environment in a growing business with opportunities for personal growth? Join the SPIROL Team, celebrating 75 years of precision manufacturing to support the aerospace, capital goods, automotive and industrial markets.
SPIROL Stow Ohio is adding a full time Customer Service Representatives to our team. This position is responsible for handling all order fulfilment, order review, order entry, acknowledgement, order tracking, customer portal management, and proactive communication as it relates to order processing and acknowledgement.
Responsibilities
- Sales Order Entry - Receipt, review, system entry, and acknowledgment of customer orders.
- Daily portal monitoring/feedback per customer as required.
- Creation of manufacturing work orders to produce parts.
- Processing of credits and additional billings as required.
- RGA(Returned Goods Authorization) processing.
- System entry of new accounts, including billing address, shipping address, and shipping instructions.
- Processing of electronic invoices and ASNs as required by customer.
- Maintain a timely response to all email inquiries.
- Communicate and make requests regarding customer delivery changes to Scheduling and Production teams.
- Update customer with any delivery changes, and work with them to ensure we are meeting their needs.
- Experience in an office environment with strong professional and interpersonal skills essential.
- Previous Order Entry experience with JDE or equivalent business system a plus.
- Excellent written and verbal communication skills.
- Possess the ability to work with minimal supervision and be a self-starter.
- Health/Dental/Vision
- Company fully paid Life, Short & Long Term Disability
- Competitive Compensation
- Immediate Paid Vacation
- 11 Paid Holidays
- PTO
- Education Assistance Program
- Employee Assistance Program
- Pet Insurance
- 401(k) with Company Matching
- Defined Contribution Plan - 3% Guaranteed
SPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Salary: $20.25 per hour
Job Posted by ApplicantPro
Job Summary
Full Time
Durable Manufacturing
$34k-42k (estimate)
06/12/2023
07/10/2024
spirol.com
DANIELSON, CT
200 - 500
1948
JEFFREY F KOEHL
$50M - $200M
Durable Manufacturing
Related Companies
About SPIROL
SPIROL is a technical resource that provides high quality components that improve the quality of your assembly, extend the life of your products and reduce your manufacturing costs. SPIROL possesses unparalleled Application Engineering knowledge and a vast product offering. Through partnering with companies in the design stage, we help design not only the engineered component and installation equipment used for fastening and joining, but we also supply the critical recommendations for the interface between our product and your assembly. SPIROL is the only manufacturer of engineered fasteners t...hat offers a total integrated solution. Since the invention of the Coiled Spring Pin in 1948, SPIROL continues to introduce new products and improve existing ones passing substantial savings on to you. Our diverse product line includes Coiled and Slotted Spring Pins, Solid Pins, Disc Springs, Alignment Dowels and Bushings, Spacers, Compression Limiters, Machined Nuts, Inserts for Plastics, Shims, and Installation Equipment. Most heat-treating and finishing processes are performed in-house to ensure consistent quality. You benefit from a choice of over 30,000 standard products, no tooling or development costs, less variability between production lots, and responsive delivery. Involve SPIROL Engineering early in the design stage of your next product. Visit http://www.spirol.com/library/main_catalogs/SPIROL_Corporate_Brochure_us.pdf to view our new Corporate Brochure.
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The job skills required for CUSTOMER SERVICE REPRESENTATIVE include Customer Service, Initiative, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER SERVICE REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER SERVICE REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CUSTOMER SERVICE REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE REPRESENTATIVE, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE REPRESENTATIVE. You can explore the career advancement for a CUSTOMER SERVICE REPRESENTATIVE below and select your interested title to get hiring information.
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