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Associate Project Director
SPMDesign Orange, CA
$164k-206k (estimate)
Full Time | Business Services 2 Weeks Ago
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SPMDesign is Hiring an Associate Project Director Near Orange, CA

Job Description: Associate Project Director
Orange, CA
Who We AreConsistency, Thoroughness, Passion, and Craftsmanship are the fundamentals on which we have built SPMDesign.
Whether the project is a global corporate environment, experiential build, or curated art– we approach every job with the same attention to detail that all of our clients deserve. With decades of experience in design, multidisciplinary production, artisanal craftsmanship, and fabrication– our dynamic clients count on us to execute their initiatives with ease, innovation, and results.
Position SummaryAs an Associate Project Director, your job is multifaceted. You will be leading the project team for mid to large-scale projects. You will oversee the planning, execution, and successful delivery of complex projects within the organization. You will also manage some small to midsize projects as necessary. This role involves managing cross-functional teams, driving project timelines, and ensuring the overall project budget alignment. You will support leadership in leading the client-facing project managers and building client service standards and processes.
What You’ll Do HereProject Management
  • Track overall budgets for assigned projects from design through fabrication and installation.
    • Have consistent and ongoing budgetary accountability for the profitability of projects
  • Ensure all projects are delivered within the agreed scope, time, cost, and quality.
  • Interface with clients regarding the status of projects, budgets, schedules, invoicing
  • Oversee installs either directly or indirectly through junior PMs
  • Lead logistics of installs with client, install team, junior PMs, and vendors
  • Manage junior PMs on various tasks for larger projects or smaller projects
    • Delegate tasks/projects to junior PMs
  • Develop comprehensive project plans, including scope, goals, deliverables, timelines, and resource allocation.
    • Create SOWs, estimates, and project bids and work with leadership to review and approve them before client submission.
  • Understand client contracting, purchase orders, and billing terms and drive the contract and billing process for assigned projects.
    • Ensure deposits are invoiced accordingly, and payment is received before the job is released to production.
  • Work closely with internal departments (Project Management, Design, Shop, and Accounting) to ensure expectations meet SPMD’s and client’s standards and job success.
  • Facilitate regular project status meetings, providing updates on progress, milestones, and key deliverables to the project team and management
  • Manage project scope changes and deviations from the original plan, evaluating impacts and adjusting project strategies accordingly
  • Foster a collaborative and high-performing team culture, promoting accountability, transparency, and communication
  • Ensure the following is happening for all projects either directly or indirectly through junior PMs, depending on the project:
    • Issue quote requests to vendors
    • Write/issue POs to vendors and send appropriate information & artwork to get the job into production.
    • Ensure all client POs are correct and match the current SO in our system.
    • Create critical path calendars for the project timeline
    • Create work orders for every component of a project and track all added documentation needed to shepherd projects from conception to installation successfully
    • Track jobs once in production, ensuring all parties are up to date and all information has been communicated to all parties
    • Advise and escalate alerts of due dates, errors, and/or changes that would cause delays or potential customer dissatisfaction to management
    • Ensure and assist the production process with shop operations (sourcing, materials, purchasing, calendar, reporting, etc.)
    • Communicate expectations for each project's schedule and deliverables with the assigned team.
    • When working with outside installers, ensure the approved SPMD Installer has been properly onboarded and briefed before issuing a PO
    • Follow company procedures for obtaining and maintaining COI’s
    • Coordination of shipping, obtaining shipping quotes, and creating shipper requests
    • Ensure all jobs in production have sales orders created
    • Ensure all receipts for projects are sent to Accounting
  • Closeout job within 24 hours of completion (shipped, delivered, installed)
    • Double-check the Sales Order for complete accuracy
    • Confirm that the approved quote has been updated with all final and accurate pricing
    • Confirm that all PO’s have been updated with all final and accurate pricing
    • Sending in job to be invoiced to accounting
    • Send in completed Job Cost Forms (JCFs) 100% complete and accurate to the Accounting Team.
Client Services
  • Develop processes to work with leadership to build a more efficient and streamlined department. This may include, but is not limited to:
    • Project Budget Templates
    • Project Estimating Templates
    • Work Orders
    • Master Schedules
    • Lessons Learned/Post Mortems
    • PM/Client interaction guidelines
    • Implement new processes and procedures
  • Mentor and train PMs within the department
    • Development of base to high-level PM skills
    • Understanding of architectural/industry nomenclature
    • Organizational skills
    • Communication skills
    • Reading architectural plans and documents
    • Preparing SOWs/Quotes
    • Client finance and contracting
  • Develop and implement strategies to enhance client satisfaction, foster long-term client relationships, and drive revenue growth.
    • Inter-departmental communication efficiencies
    • Email Etiquette
    • Nuances of when/how/what to communicate with clients
    • Phone etiquette
    • Problem-solving
  • Attend and guide high-level communication for
  • Establish and maintain strong relationships with key clients service as a primary point of contact for escalated issues and strategic discussions.
  • Monitor client satisfaction metrics, gather feedback, and implement improvements to enhance the client experience.
  • Work with Accounting to ensure client administrative processes are followed throughout the PM team.
  • Identify opportunities for process improvement and best practice adoption in project management methodologies and present suggestions and solutions.
  • Other job duties assigned by management
More Details About You
    • Be a strong mentor and advisor, and provide ongoing training to junior-standing Project Managers and Coordinators.
    • Maintain a positive attitude with the team no matter the size or challenge of a project. Lead by example
    • Strong leadership skills - approachable, personable, and calm under pressure
    • Maintain high professional decorum while representing the company with internal staff, vendors/partners, and clients.
    • Solution Focused

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$164k-206k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

06/28/2024

WEBSITE

spm-design.com

HEADQUARTERS

Fullerton, CA

SIZE

<25

INDUSTRY

Business Services

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