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Customer Service Representative (Host/Hostess)
$32k-41k (estimate)
Part Time 2 Months Ago
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Sports Challenge America is Hiring a Customer Service Representative (Host/Hostess) Near Springs, FL

Sports Challenge America is looking for a motivated an MVP Host to join our growing team !!! The Sports Challenge America MVP Host will be responsible for ensuring fellow MVP associates and guests feel a sense of value and importance. The MVP Host shall create a high-level of excitement, celebration, and energy while selling a championship experience of becoming a sports legend to our valued guests. The MVP Host will pay attention to the property’s cleanliness, safety, and the overall smooth function of all SCA areas, while adhering to Sport Challenge America’s policies and procedure standards. If you want to be part of the team developing the next great entertainment experience, then this is the job for you! Position pays $13.50/hour plus tips.

Description of Duties and Responsibilities:

  • Previous bowling experience both technical and guest service knowledge a plus.
  • Ensure optimum delivery of SCA services, balancing a pragmatic approach with the need to consistently deliver services to a standard of steady fun, excitement, and excellence
  • Continually develop and grow the craft of delivering best guest service practices where guests’ needs are anticipated, and service standards exceed better than best.
  • Ability to instruct and assist guests with equipment and techniques as needed
  • Ability to always cheer and support the guest and teammates, creating memorable experiences worthy of returning to
  • Ability to smile and create a welcoming, friendly, and awesome environment for all.
  • Ability to detect problems and own the resolve or ask for help.
  • Operate in a manner in accordance with SCA policy and procedure and compliance
  • Record any irregular activity through accurate, detailed reports
  • Operate all SCA equipment and areas as assigned
  • To sell the Sports Challenge America offering to guests and collect payments
  • Set up and breakdown equipment for daily operations and special tournaments
  • Provide written and oral reporting as needed
  • Monitor property and equipment and assure all operate in excellent condition
  • Communicate with management and peers to continually strive to improve performance
  • Uphold the highest standards of courtesy and conduct that exceeds expectations
  • Promote a safe and secure work environment
  • Perform other duties as assigned
  • Sports knowledge and guest service experience preferred
  • Ability to lift to 50lbs, stand and sit for periods of time, bend, and twist
  • Must be flexible and work various hours (days, nights, weekends, holidays)

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Application Question(s):

  • Can you pass a pre-employment drug test?
  • Are you able to commit to various hours of work including day, night, evening, holiday, and weekend schedules?

Work Location: In person

Job Summary

JOB TYPE

Part Time

SALARY

$32k-41k (estimate)

POST DATE

07/25/2024

EXPIRATION DATE

07/30/2024

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