48 Virtual Patient Coordinator Jobs in Portland, OR
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Integrated Pain Management Medical Group, Inc.
Portland, OR | Full Time
$94k-121k (estimate)
7 Months Ago
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Virtual Patient Coordinator
$87k-108k (estimate)
Full Time | Business Services
7 Months Ago
Spring Fertility is Hiring a Virtual Patient Coordinator Near Portland, OR
Who is Spring Fertility?We're a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys!
Why should you join our team?We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first.
Role Summary
Our Virtual Patient Coordinator takes pride in speaking with patients, provides highly personalized care and is patient and professional with all phone interactions and email correspondence. This position provides direct assistance to patients, providers, and financial team to ensure proper registration of patients.
Some day-to-day responsibilities include:
This is a full-time non-exempt remote position working PST hours!
CompensationThe salary range for this role is $20-25/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
BenefitsInvesting in you today
Why should you join our team?We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first.
Role Summary
Our Virtual Patient Coordinator takes pride in speaking with patients, provides highly personalized care and is patient and professional with all phone interactions and email correspondence. This position provides direct assistance to patients, providers, and financial team to ensure proper registration of patients.
Some day-to-day responsibilities include:
- Answers all incoming calls, emails and live chats
- Transfers calls or takes messages as necessary
- Registers new patients in electronic medical record
- Schedules new patient consultations and ensures all new patient questionnaires are completed prior to consultation with provider
- Emails new patient "welcome packets" after successful registration
- Provides patients with accurate information when answering questions and concerns
- Maintains patient records and protects patient confidentiality
- Bachelor's degree
- Exceptional customer service skills
- Bilingual in English and Spanish
This is a full-time non-exempt remote position working PST hours!
CompensationThe salary range for this role is $20-25/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
BenefitsInvesting in you today
- Competitive Medical, Dental, and Vision Plans
- Paid Time Off to enjoy "you" time!
- WFH Setup and Electronic Stipend
- Additional benefits - WageWorks Commuter Benefits, Pet Insurance, Discounted rates on home and auto insurance
- Career development and cross-training opportunities
- 401k Match with up to 4% matching
- Fertility Benefits Program
- Paid Life and Disability Insurance
- California and Oregon Employees Only - In accordance with CDC, state and local guidelines, Spring Fertility requires all on-site (or remote employees who come on-site) to be fully vaccinated for COVID-19. To be considered for employment opportunities at Spring Fertility, candidates must be fully vaccinated (including all eligible boosters recommended by the CDC) by potential start date. If not eligible to be boosted at this present time, it will be required when you meet eligibility should you be offered a position at Spring. Exceptions will be made for candidates who are not able to be vaccinated due to medical or religious reasons under federal, state, and local laws.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$87k-108k (estimate)
POST DATE
12/03/2023
EXPIRATION DATE
07/17/2024
WEBSITE
springfertility.com
HEADQUARTERS
SAN FRANCISCO, CA
SIZE
100 - 200
FOUNDED
2016
CEO
PETER KLATSKY
REVENUE
$5M - $10M
INDUSTRY
Business Services
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