32 Customer Service Professional Jobs in Aiken, SC
Spring-Green Lawn Care of Aiken, SC is Hiring a Customer Service Professional Near Aiken, SC
Job Description
- 401(k) matching
- Paid time off
- Training & development
- 9:30am to 6:00pm Monday-Friday, no night or weekend hours.
- Competitive Compensation
- 401k available with 4% match after 1 year.
For more than 40 years, Spring-Green has been beautifying Americas neighborhood lawns and landscapes, and we are proud to stand behind our work.
We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value.
Join our culture with core values of Honesty and Integrity; Customer Service Focus; Create, Follow and Improve Systems; along with being Hungry and Driven.
Job Summary
Under the direction of the Office Manager, performs inbound call center functions; answering service questions, communicating with branch personnel to assist in resolving service issues, selling lawn care services over the telephone, and qualifying leads. Other duties include; performing collection calls, completing property measurements, following up on sales leads.
Responsibilities
- Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations.
- Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy.
- Develop the knowledge and ability to communicate the selling points of all Spring-Green services and how each service could benefit the customer
- Perform data entry maintenance activities associated with maintaining customer demographic information, processing of credit card payment information, documenting customer conversations, and cancelation detail.
- A high school diploma or general education degree (GED) required
- Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred
- Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience
- Minimum typing skills 45 WPM.
Job Summary
Full Time
$35k-44k (estimate)
06/28/2024
07/13/2024
The following is the career advancement route for Customer Service Professional positions, which can be used as a reference in future career path planning. As a Customer Service Professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Professional. You can explore the career advancement for a Customer Service Professional below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Professional, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Professional for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Professional job description and responsibilities
They help customers compare products and services and advise clients about which options meet their needs.
02/12/2022: Asheville, NC
They might also discuss how to use available services or demonstrate the right way to operate a product.
02/14/2022: Canton, OH
Customer service representatives may also offer additional sales and products, or sell products or services directly.
04/02/2022: Florence, AL
They may also handle product returns, cancel services, start services or process refunds.
04/05/2022: Battle Creek, MI
Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service or to donate.
05/02/2022: Frankfort, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Professional jobs
Take note that collecting and analyzing customer feedback can also be a part of their customer service job tasks.
03/18/2022: Springfield, OH
When attending to customers problems, customer service professionals needs to know that using positive language takes the stress away from the situation.
03/22/2022: Elkhart, IN
They must have a clear escalation pathway and candidates must be proactive and offer a clear solutions.
04/29/2022: Winston Salem, NC
Learn when and how to present recommendations and provide solutions that connect to customer needs and wants and ask for direct feedback from customers and colleagues.
03/28/2022: Topeka, KS
Responding to questions with positive language can greatly affect how the customer hears the response.
04/27/2022: Reno, NV
Step 3: View the best colleges and universities for Customer Service Professional.
