Medical Assistant (Full Time)

Reports to: Office Manager, or the Assistant Office Manager in the absence of the Office Manager.

General Statement of Duties: Assists in the delivery of primary healthcare and patient care management.

Education:  Graduation for an accredited program for Medical Assistants.

Experience:  None if graduate of accredited program.

Certificate/License:  Certification from the American Association of Medical Assistants, or High School Diploma with work experience verification. CPR Certification.

Alternative to Minimum qualifications:  On-the-job experience (minimum 3 years) may be allowed in lieu of graduation from an accredited Medical Assistant program. CNA or equivalent certification.

Benefits:  Hour pay, PTO includes 2 weeks vacation and 2 weeks sick leave which goes 3 weeks vacation after 5 years and 4 weeks after 10 years. We offer 401k options and a generous health and life insurance policy. 

Primary Job Responsibilities:  (this list may not include all of the duties assigned)

1. Performs medical and administrative duties per office policy.
2. Required to learn computer systems for proper documentation of information in the patients record. Including but not limited to test results and patient vitals.
3. Prepares patients for examination and treatment. Takes patient histories and vital signs. Performs hearing and vision tests or any other tests required by our practice for physical exams.
4. Maintains timely flow of patients, informing patients if longer wait times, and reaching out for provider assistance if needed.
5. Prepares exam rooms with necessary instruments. Cleans and prepares the room for each new patient.
6. Performs various lab tests, including but not limited to throat cultures, hematocrits, collecting urine specimens.
7. Prepares and maintains supplies and equipment for treatments, including sterilization.
8. Puts away stock when delivered. Keeps each room stocked with new supplies.
9. Cleans ear pieces, medical equipment and work areas.
10. Maintains patient records and other information.
11. Maintains lab test logs and quality assurance logs as determined by the practice.
12. Completes any forms needed by the patients. Also, responsible for scanning any forms, hospital reports, specialist letters, or any other reports received at the office per office procedures.
13. Required to learn telephone and scheduling systems. Assists in appointment bookings as necessary.
14. Attends required meetings and in-services, including lab or OSHA updates. Also participates in annual staff training, including but not limited to health literacy and cultural competency.
15. Participates in professional development activities.
16. Participates in quality improvement.
17. Adheres to infection control/safety guidelines.
18. Maintains patient confidentiality.

Performs other related duties as directed or required

Knowledge:

1. Knowledge of computer systems used to perform the job and appropriately chart in the medical record.
2. Knowledge of medical practice and care to assist in giving patient care.
3. Knowledge of examination and diagnostic procedures.
4. Knowledge of medical equipment and instruments to administer patient care.
5. Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality.

 Skills:

1. Skill in assisting in a variety of treatments and medications as directed.
2. Skill in taking vital signs.
3. Skill in vision, hearing and all other lab testing.
4. Skill in handling a number of tasks simultaneously.
5. Skill in appropriate use of universal precautions, safe workplace and confidentiality.
6. Skill in maintaining effective working relationship with patients, staff and the public.

Abilities:

1. Ability to maintain quality control standards.
2. Ability to interpret, adapt and apply guidelines and procedures.
3. Ability to react calmly and effectively in emergency situations.
4. Ability to communicate clearly.
5. Ability to work effectively as a team member with providers and other staff.
6. Ability to appropriately interact with patients, families, staff and others.
7. Ability to multitask and respond to changing demands.

PHYSICAL/MENTAL DEMANDS:  Varied activities including standing, walking, reaching, bending and lifting. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Must be able to use a variety of office equipment. Lifting and carrying an office laptop while moving throughout the office. Requires exposure to communicable disease and body fluids.

ENVIRONMENTS/WORKING CONDITIONS:  Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a pediatrics practice.

About Our Practice

Our practice was founded in Springdale in 1966 by Dr. Pedro Ponce, who has since retired. Dr. Debbie Goodlander was next to join the practice, in 1975. Dr. Susie Limouze and Dr. Paul Chirlin (both now retired) soon expanded the practice further. As more doctors joined and our practice grew, we recognized an opportunity to serve even more patients throughout Greater Cincinnati, so in 1998 we opened our office in Mason. Our practice now has 10 physicians and two pediatric nurse practitioners caring for patients in both our Springdale and Mason office.