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Under general direction, performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization.
Performs a variety of project tasks and requires good communications skills with the ability to work with users diplomatically and skillfully.
May interact with engineers (e.g., Network, System, SAP, etc.) and / or applications development to restore service and / or identify and correct core problems.
Simulates or recreates user problems to resolve operating difficulties and recommends systems modifications to reduce user incidents.
Performs more complex operations and support activities such as maintaining and updating knowledge base articles and performing patching, upgrades and software installs with elevated profile rights.
Job Relationships
Reports to the Manger of End User Services
Principal Responsibilities
Education / Experience / Licenses / Certificates
Knowledge, Skills and Abilities
Special Considerations and Qualifications :
Working Environment
This job operates in a professional office environment. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHI / Privacy Level
HIPAA1
Last updated : 2024-05-20
Full Time
Ambulatory Healthcare Services
$58k-77k (estimate)
05/22/2024
05/25/2024
springfieldclinic.com
CARLINVILLE, IL
25 - 50
1976
ELIZABETH OBRIEN
<$5M
Ambulatory Healthcare Services
The job skills required for Field service technician include Installation, Customer Service, Troubleshooting, Repairing, Communication Skills, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field service technician positions, which can be used as a reference in future career path planning. As a Field service technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service technician. You can explore the career advancement for a Field service technician below and select your interested title to get hiring information.