When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. Hotel: Springfield University Plaza Assistant Executive Housekeeper Full time Primary Purpose: The primary purpose of the Assistant Executive Housekeeper is to provide guests with an excellent room experience, while assisting the Executive Housekeeper to ensure operational standards and procedures are being followed by all associates. Work Performed: The Assistant Executive Housekeeper will be tasked with the following duties, responsibilities, and assignments: Create a best in class guest experience by engaging with guests, provide friendly service, meet operational standards, and resolve guest concerns; Train and educate Associates regarding brand and Atrium standards; Help ensure financial goals of the department are being met through well managed stock, cost controls, and well managed schedules; Provide services to guests in an efficient and timely manner by coordinating with other departments and their leaders; Perform and/or assist with cleaning duties as necessary; Maintain an accurate record of lost and found items; Practice hotel emergency procedures to include fire, life, and safety; Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions; Support other departments as needed based on business demands; Deputize in the absence of the Executive Housekeeper; and Any and all other work as required to complete the primary purpose of the position. Position reports to the Assistant General Manager Full Time Uniform Provided $18.25 - $21.53 Qualifications: Required Prior Experience: Prior leadership and/or supervisory experience Preferred Prior Experience: Hospitality industry experience Preferred Education: High school diploma or equivalent Physical: Able to lift a minimum of 50lbs occasionally. Able to stand and/or walk for the duration of a scheduled shift. Other: Must be flexible to working days, early mornings, evenings, weekends, holidays, and special events Excellent verbal and written communication skills Bilingual (per the dominant language spoken at the location) University Plaza & Expo Center is in the Beautiful Lake of the Ozarks in Springfield Missouri. University Plaza is Courtyard is located 3 hours to Kansas City, Missouri, 3 ½ hours to St. Louis, Missouri and 1 hour to Branson MO. Branson is a small tourist town but is considered the next “Nashville” vibe. With local attractions from Silver Dollar City, Dixie Stampede to include numerous amusement parks and museums, there is plenty of stuff to occupy your free time. University Plaza has 267 rooms, 4 Convention Centers, 7 Grand Ballrooms and the Expo Center is 112,000 SQ. FT. space that houses entertainment shows, sporting events, and concerts. We offer vacation, sick time, paid holidays, medical, dental, vision, insurance, tuition reimbursement, daily pay, yearly merit increases to include employee of the month. Competencies: (38) Organization Can marshal resources (people, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal, uses resources effectively and efficiently. Arranges information in a useful manner. (15) Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. (21) Managing Diversity Treats reports equitably; acts fairly; has candid discussions; doesn’t have a hidden agenda; doesn’t give preferential treatment. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights: http://https://atriumhospitality.com/privacy-policy/ Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance: We will be better today than we were yesterday. Respect: We treat others the way we would like to be treated. Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Service: We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Teamwork: Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!