JOB DESCRIPTION

It's more than a career, it's a calling.

TN-REMOTE CST

Worker Type : Regular

Regular

Job Summary :

Responsible for processing patient accounts. Duties may include one or more of the following : processing insurance payments, following up on denied claims, and resolving credit balances.

May work in multiple functional areas.

Job Responsibilities and Requirements :

PRIMARY RESPONSIBILITIES

Processes the insurance component of a patient's obligation using the third party claims processing and payment rules.

Bills claims appropriately.

• Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.
• Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.
• Identifies process improvement opportunities and participates in improvement plans.
• Works on special projects as needed.
• May review the work of others.
• Performs other duties as assigned.

EDUCATION

High school diploma or equivalent

EXPERIENCE

One year experience

PHYSICAL REQUIREMENTS

• Frequent lifting / carrying and pushing / pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot / leg and hand / arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use / data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting / carrying and pushing / pulling objects weighing 25-50 lbs.
• Rare climbing.

Work Shift :

Day Shift (United States of America)

Job Type : Employee

Employee

Department :

Insurance Follow Up - MO / IL

Scheduled Weekly Hours :

Benefits

• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options : our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

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Last updated : 2024-06-26