About St. Anthony’s

Founded in 1950, St. Anthony's is the most comprehensive safety net service center in San Francisco, directly providing food, clothing, medical care, addiction recovery services, access to technology, job training, and other critical resources to the community. Every day we support and are supported by thousands of San Franciscans. Everyone who comes through our doors joins the St. Anthony's family and helps us create a future where all people flourish.

Principal Responsibility

Fr. Alfred Center (FAC) provides a residential recovery program to homeless men who are ready to create sober and stable lives for themselves. The Fr. Alfred Center’s year-long, abstinence-based program empowers men with no income or resources with the tools to overcome addiction and the support to establish productive and healthy lives. The holistic treatment offered through St. Anthony’s multiple services is rare in the field of recovery, and allows for immediate assessment and thoughtful resolution of clients’ medical, legal, vocational and educational needs, most or all of which have been affected profoundly by the cycles of poverty and addiction. The House Coordinator assists residents in developing a solid 12-step oriented foundation for recovery from alcohol and drug addiction through a social model­ based, yearlong residential program. In the spirit of our Franciscan values and heritage, our team provides compassion and care daily. As a steward of healing and social justice, you are expected to meet the following duties:

Essential Duties and Responsibilities  

Resident Engagement

• Give an overview of the program to all newly admitted residents.
• Monitors resident’s hygiene, daily showers, shaving, general personal cleanliness and the FAC dress code.
• Maintains and updates charts (resident's files) availability for incoming residents.
• Perform room checks and document items of concern, as well as ensure rooms are kept clean and tidy.
• Transport residents to and from SAF Buildings as needed.
• Oversees all resident activities at Fr. Alfred Center, monitors compliance with program and residence rules, and provide transportation as well as peer support for residents as needed.
• Treat all guests with empathy, dignity, and respect. Seek to understand the other person's perspective and experience.
• Demonstrate the ability to work effectively across cultures and an openness to learning about cultures not familiar to oneself.

Program Administration and Operations

• Complete reports and all other paperwork neatly, legibly, and thoroughly.
• Enter data and information electronically as required. Looks up data and reports electronically through a database as requested.
• Understand and follow the organization's programs, policies, and procedures
• Participate in regular training and development opportunities to increase personal capacity to apply innovative approaches to daily workflows, service delivery, and functions of the position.
• Conducts Inventory of house supplies and orders supplies as needed.
• Coordinate all FAC residents' room changes and coordinate with FAC houseman in this process; i.e. when residents change phases or when seniority requires a move.
• Check the bed log to ensure accuracy that all residents are in the documented location.
• Assign C/Q (military term Charge of Quarters) duties as required and assign residents chores and ensure that all duties are performed to program standards.
• Pick up and drop off internal office mail.
• Clean and maintain the vans and ensure that tracking of travel log is maintained according to state standards in the appropriate binders.
• Note questionable events in the staff log concerning resident’s behavior.
• Maintain medicine log and all other required paperwork completely and accurately relating to residents’ information.

Teamwork

• Participate in relevant meetings supporting team communication and the program's capacity to fulfill organizational goals and mission.
• Collaboratively works with others to achieve team success.
• Manage stress and pressure situations calmly and responsively. Maintain the capacity to control reactions and awareness of how their behavior or response can impact others.
• Consistently demonstrate integrity while working and representing St. Anthony’s.
• Practice direct, respectful, open, and honest communication with their colleagues. Proactively seeks support from team members or management.
• Demonstrate cooperation with coworkers, management, and the community at large.

Minimum Qualifications

• High School diploma/GED and three years’ experience in social services, particularly in drug and alcohol residential programs.
• Demonstrated knowledge of the disease and treatment of chemical dependency including 12-step work and social model programs.
• Proficient in Windows, MS Office. Experience with client databases preferred. Ability or willingness to learn to use information and communication technologies (computers, smartphones, and iPads) to find, evaluate, create, and communicate information.
• Experience with conflict de-escalation skills is preferred. Must complete Crisis Prevention training within 3 months of hire.
• P.R./First Aid certification preferred. Must complete certification within 3 months of hire.
• Excellent interpersonal, listening, oral, and written communication skills are required.
• Ability to be polite, diplomatic, and firm. Can set limits and practice professional boundaries with guests, volunteers, donors, and coworkers.
• Ability to respond to emergencies and high-pressure situations in a self-composed and self-assured manner.
• Ability to complete paperwork neatly and legibly.
• Ability to be punctual, reliable, cooperative, and stay team-oriented.
• Experience working in a non-profit or community-based social service agency with people experiencing homelessness or poverty desired.
• Commitment to St. Anthony Foundation Statement of Values and a desire to work for a social services agency serving the poor.
• Valid CA Driver's license with excellent driving record.

St. Anthony’s has a diverse workforce, welcoming all ethnicities, faith backgrounds and worldviews. We are also proudly Catholic. Our Franciscan identity is at the core of our mission, namely to uphold the dignity and value of the human person and lift the spirits of those in need to help create a society in which all person's flourish.

People of color, differently-abled people, LGBT, and folks with lived experience are strongly encouraged to apply.

St. Anthony's is proud to be an Equal Employment Opportunity Employer. We value diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws.

St. Anthony's uses E-Verify to validate our new employees' eligibility to work legally in the United States.