Typical pay range: $23.61 - $29.51 hourly, varies on experience Medical Oncology - Bend, Oregon ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Medical Assistant REPORTS TO POSITION: Clinic Supervisor DEPARTMENT: SCMG DATE LAST REVIEWED: January 12, 2018 OUR VISION: Creating America’s healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Medical Assistant (MA) position is assimilated throughout St. Charles Medical Group encompassing practices in three Central Oregon counties and numerous specialties including family care, internal medicine, obstetrics and gynecology, pediatrics, immediate/urgent care, cardiology, pulmonology, rheumatology, general surgery, cancer care, behavioral health and sleep medicine. Our MA’s collaborate with physicians and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care. POSITION OVERVIEW: The Medical Assisrtant will be responsible for daily patient flow for each respective physician for whom they work. Must use triage skills to gather information from which designated staff can make appropriate patient health assessments and to anticipate physician's needs as they relate to the patients' medical care. This position does not manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Escorts patients to exam rooms and prep for physician assessment. Records and maintains patient's medical data in patient's medical chart. Assists physician with answering phone requests from patients and/or other medical professionals and institutions. Performs a variety of physician-requested ancillary and/or surgical patient procedures. (This excludes the administration of IV medication.) Maintains equipment, instruments supply inventory levels. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Preferred: Graduate of an accredited Medical Assistant program. LICENSURE/CERTIFICATION/REGISTRATION: Required: Current MA Certification from one of the following; The American Medical Technology Association (AMT), The National Center for Competency Testing (NCCT), The American Association of Medical Assistants (AAMA), The National Association for Health Professionals (NAHP) Certification, National Healthcareer Association (NHA) or licensure as an intermediate or paramedic level EMT, Oregon LPN, or Oregon RN. AHA Basic Life Support for Healthcare Provider certification. Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements. Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites. Preferred: Current American Association of Medical Assistants (AAMA) certification EXPERIENCE: Required: Must have basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures. Working knowledge of medical practice management information systems. Basic knowledge of physician office documentation standards. Must be able to maintain confidentiality and meet all HIPPAA requirements. Those candidates with NHA certification that qualified due to work experience rather than graduation from an accredited Medical Assisting Program will be required to have 2 years of experience in Medical Assisting. Preferred: Two (2) years of Medical Assisting experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Standing, walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, lifting/carrying/pushing/pulling 1-25 pounds. Operation of motor vehicle for Home Health and Wound Caregivers Occasionally (25%): Bending, stooping/kneeling/crouching, Climbing ladder/step-stool* (*varies by area), reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, grasping/squeezing, whispered speech level Rarely (10%): Climbing stairs Never (0%): operation of motor vehicle Exposure to Elemental Factors Rarely (10%): Wet/Slippery Area, chemical solution Never (0%): Heat, cold, noise, dust, vibration, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP DEPARTMENTAL SUMMARY: The Medical Assistant (MA) position is assimilated throughout St. Charles Medical Group encompassing practices in three Central Oregon counties and numerous specialties including family care, internal medicine, obstetrics and gynecology, pediatrics, immediate/urgent care, cardiology, pulmonology, rheumatology, general surgery, cancer care, behavioral health and sleep medicine. Our MA’s collaborate with physicians and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care. POSITION OVERVIEW: The Medical Assisrtant will be responsible for daily patient flow for each respective physician for whom they work. Must use triage skills to gather information from which designated staff can make appropriate patient health assessments and to anticipate physician's needs as they relate to the patients' medical care. This position does not manage any other caregivers. EDUCATION: Required: High school diploma or GED. Preferred: Graduate of an accredited Medical Assistant program. LICENSURE/CERTIFICATION/REGISTRATION: Required: Current MA Certification from one of the following; The American Medical Technology Association (AMT), The National Center for Competency Testing (NCCT), The American Association of Medical Assistants (AAMA), The National Association for Health Professionals (NAHP) Certification, National Healthcareer Association (NHA) or licensure as an intermediate or paramedic level EMT, Oregon LPN, or Oregon RN. AHA Basic Life Support for Healthcare Provider certification. Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements. Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites. Preferred: Current American Association of Medical Assistants (AAMA) certification EXPERIENCE: Required: Must have basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures. Working knowledge of medical practice management information systems. Basic knowledge of physician office documentation standards. Must be able to maintain confidentiality and meet all HIPPAA requirements. Those candidates with NHA certification that qualified due to work experience rather than graduation from an accredited Medical Assisting Program will be required to have 2 years of experience in Medical Assisting. Preferred: Two (2) years of Medical Assisting experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Standing, walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, lifting/carrying/pushing/pulling 1-25 pounds. Operation of motor vehicle for Home Health and Wound Caregivers Occasionally (25%): Bending, stooping/kneeling/crouching, Climbing ladder/step-stool* (*varies by area), reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, grasping/squeezing, whispered speech level Rarely (10%): Climbing stairs Never (0%): operation of motor vehicle Exposure to Elemental Factors Rarely (10%): Wet/Slippery Area, chemical solution Never (0%): Heat, cold, noise, dust, vibration, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: MEDICAL ASSISTANT Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 8 to5 St. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon. The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine. 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