5 Patient Service Representative (Relief) Jobs in Prineville, OR
St. Charles Health System, Inc. is Hiring a Patient Service Representative (Relief) Near Prineville, OR
Position OverviewThe Patient Service Representative acts as liason between patients and the professional staff by facilitating clerical and reception responsibilties and assisting in adminstrative tasks.
This position does not directly manage any other caregivers.
Essential Functions And DutiesResponsible for accurately recording patient demographics, insurance and billing information at the time of registration.
Courteously and confidently requests appropriate types of payments (e.g. co-pays, deductible payments, etc.) from patients/guardians, processes payments, completes daily deposits and batch reports.
Responsible for processing telephone calls accurately in accordance with established protocols.
Assists with processing of authorizations and / or referrals as necessary with medical staff as required by insurance companies.
Performs real time eligibility for insurance benefits.
Maintains all department specific files, programs and recall systems.
Responsible for accurately scheduling patient appointments.
Reconciles daily schedules with appointment reports.
Responsible for supporting the basic functions of medical records (including: locating and distributing patient documents and information to appropriate staff members, faxing, scanning, indexing, opening and distributing mail, etc.).
Works as needed to provide health and wellness services to our clients. Actively participates in achieving organizational and department goals.
Ability to work as part of a Care Team with providers and clinical staff.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EducationRequired: High school diploma or GED.
Preferred: N/A
Licensure/Certification/RegistrationRequired: Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements. Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.
Preferred: N/A
ExperienceRequired: N/A
Preferred: One year of clerical support in a healthcare setting or related experience. Basic medical terminology.
Personal Protective EquipmentMust be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
Additional Position InformationCommunication/Interpersonal Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Strong team working and collaborative skills.
OrganizationalAbility to multi-task and work independently.
Attention to detail.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
Mathematical SkillsPerforms basic math (add, subtract, multiply and divide) calculations.
Performs intermediate to advanced math (analysis, statistics, significant data or number manipulation).
Language SkillsRead, write, speak and understand English.
ComputerBasic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office.
Physical RequirementsContinually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours0
Caregiver TypeRelief
ShiftVariable (United States of America)
Is Exempt Position?
No
Job FamilyREPRESENTATIVE
Scheduled Days Of The WeekShift Start & End Time:
Job Summary
Part Time
Hospital
$38k-48k (estimate)
06/01/2024
07/20/2024
stcharleshealthcare.org
BEND, OR
3,000 - 7,500
Private
JOE SLUKA
$1B - $3B
Hospital
Related Companies
The job skills required for Patient Service Representative (Relief) include Customer Service, Scheduling, Billing, Patient Care, Communication Skills, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative (Relief). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative (Relief). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative (Relief) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (Relief), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (Relief). You can explore the career advancement for a Patient Service Representative (Relief) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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