Description

Job Summary – About the Role

Deliver high quality recreation services for residents, visitors and the St. Charles community by adhering to the District’s safety and administrative policies and procedures.

Knowledge, Skills & Experience

This position is well suited for someone with a pleasant personality. Work record that shows reliability, initiative, tact and productivity. High proficiency in tennis equipment and movements. The Assistant Tennis Pro (Junior Tennis Coordinator) must have excellent oral and written communication skills, good internal and external customer service skills and excellent planning, organizational and problem solving skills.

Need to Have: Minimum 18 years of age. High school diploma or equivalent, professional certification preferred (USPTA or USPTR). Recreation/fitness industry experience preferred including 2 years previous experience working in a tennis program and instructing tennis players. Strongly preferred minimum Division 3 or NAIA collegiate player or 4.0 NTRP rating. Maintain First Aid/CPR/AED and Mandated Reporter certification or obtain certification within 30 days of hire.

Essential Functions of the Position

Park District Cornerstones

• Follow all departmental safety rules that pertain to the duties performed and support all aspects of Park District’s safety and risk management program.

• Work cooperatively and collaboratively with residents, colleagues, the public, PDRMA and other agencies or organizations as delegated.

• Recommends improvements and efficiencies to better accomplish individual and district goals in the best interests of the St. Charles Park District community.

• Comply with park district policies and administrative procedures.

Responsibilities

Under the supervision of the Superintendent of Recreation, the Assistant Superintendent of Recreation, and the Tennis Pro Supervisor, the Tennis Professional shall complete his/her assigned duties to the best of his/her abilities, offering suggestions of better ways to accomplish jobs and be ever mindful of the best interests of the St. Charles Park District and of fellow employees. This position requires extensive knowledge and ability to:

• Work cooperatively and harmoniously with the general public, cooperating agencies and fellow employees.
• Provide information and assistance to fellow employees.
• Maintain professional attitude and appearance.
• Demonstrate safe work habits through the use of the established safety program guidelines including maintaining CPR/AED certifications.
• Represent the District positively and ethically to patrons, guests and staff.
• Lead or assist in managing assigned tennis programs.
• Maintain orderly tennis court environment including thorough ball pick-up and cart/equipment organization.
• Monitor use of equipment to ensure safe and proper use and assist with equipment maintenance.
• Provide excellent customer service to participants and participants guardians to ensure satisfaction.
• Ensure that program participants are informed about current and upcoming programs and events.
• Maintain proper attendance and ratios of assigned programs to be reported to the Junior Tennis Coordinator and Tennis Pro Supervisor.
• Be prepared in advance for assigned tennis programs, private, and group private tennis lessons.
• Instruct adult and junior programs, private and group private tennis lessons including instruction in sport rules, game strategies and performance principles.
• Provide assistance in the development and design of group tennis programs during the indoor and outdoor seasons to enhance and add to the quality of the adult and junior group programming.
• Monitor use of equipment to ensure safe and proper use and assist with equipment maintenance.
• Communicate effectively with the Junior Tennis Coordinator and Tennis Pro Supervisor regarding all tennis department matters including tennis programs, private and group private lessons, payroll, scheduling and instructor/participant communication.
• Communicate effectively with the Junior Tennis Coordinator, Tennis Pro Supervisor and Membership Services Supervisor and guest service associates regarding all matters affecting the operations at the service desk in regards to the tennis program.
• Comply with organizational, departmental and divisional policies and procedures. Complete necessary forms for accidents and incidents.
• Attend all employee meetings and trainings.
• Facilitate and assist in promotional activities and facility special events as assigned.

Marginal Functions of the Position

• TAssist with special projects.
• Assume other responsibilities as assigned.
• Set up and take down rooms for programs and rentals.

Physical and Environmental Requirements

EEO Statement and Accommodations

The St Charles Park District is an equal opportunity employer under all state and federal laws and regulations. The job responsibilities are subject to accommodations pursuant to the Americans with Disabilities Act of 1990. If you require assistance or accommodation with the application process, please contact the Business Department at 630-584-1055.

Qualifications