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Job Type:

Regular

Scheduled Hours:

36

Job Summary:

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Safely and accurately performs venipunctures, arterial and capillary specimen collections as requested in adults, children and infants. Includes interpretation of physician orders and insuring all requests are accurately and completely processed in the information system. Completes all required compliance processes.

Job Description:

Job Duties:

Greets patients using the AIDET (PHLEBOT) model, giving instructions and directions as necessary to provide quality patient experiences. Evaluates physician orders for type of specimens, time of draw and any specific specimen handling requirements. Uses work lists to organize draws.

Uses hospital and laboratory computer systems to obtain information and clarify requests. Uses a PDA for patient identification, various printers and phones to communicate with other departmental staff, obtain labels and organize work. Communicates with physician offices to obtain diagnosis coding information and do problem solving. Communicates with pharmacy and other patient care staff to assure proper, timely collection of various medication levels and tolerance tests.

Safely collects quality samples according to laboratory policies and procedures (for the accurate and timely completion of testing). Uses a variety of collection devices/sharps to obtain specimens. Collects culture specimens as required to meet quality goals. Handles a variety of body fluids in order to obtain and process specimens for laboratory testing.

Cleans, organizes, rotates and stocks phlebotomy work areas, carts, OP draw sites and inpatient units to maintain a safe and orderly environment.

Must have knowledge of collection and ordering requirements for reference labs as well as other specialty testing labs. Demonstrates knowledge of Laboratory Compliance policies and procedures as well as internal mandatory computer based learning modules.

Required to collect specimens at other healthcare facilities as needed. Required to cover at other laboratory sites across the system as needed. Utilizes courier car as necessary. Must meet required safe driver standards.

Attends in-services and continuing education seminars to enhance personal and professional growth

Enhances professional growth and development of self, department staff, other hospital personnel, community and students by participation in continuing education, and in-service training and the School of Medical Technology.

Implements ICARE principles using communication skills and human relations to promote quality patient care and productive working environment.

Performs other duties as assigned.

Qualifications:

Education, Credentials, Licenses:

High School graduate or GED

Valid Driver License/Meet Medical Centers Insurance requirement for applicable locations (necessary to work at the Edgewood facility due to the need for phlebotomists to cover nursing home draws and drive a laboratory vehicle)

Specialized Knowledge:

Computer literate

Kind and Length of Experience:

Experience including customer service.

FLSA Status:

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community and dis