• Strong customer service skills with a Customer First attitude.
• Extensive skills and experience in desktop products including but not limited to Windows 10/11,SharePoint, and MS Office 365.
• Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices.
• Excellent research and investigative skills.
• Extensive knowledge and experience in Active Directory, remote support tools, networking.
• Working understanding of software license management and compliance best practices.
• Ability to troubleshoot hardware and software issues and communicate solutions to customers both in the Central Office and in the field.
• Ability to communicate effectively orally and in writing with individuals and groups.
• Experience with Power Platform, PowerShell, SQL strongly preferred.
• System administration of Ivanti Endpoint Manager or a similar client management system such as SCCM, etc.

Job Type: Contract

Pay: $75.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Experience:

• client management solution: 2 years (Preferred)
• Windows: 5 years (Preferred)
• System administration: 4 years (Preferred)
• Power Platform: 5 years (Preferred)

Work Location: In person