JOB TITLE: Food and Beverage Floor Manager
DEPARTMENT: Food and Beverage
REPORTS TO: Food and Beverage Director
FLSA : Exempt
JOB SUMMARY:
A St Ives Food and Beverage Floor Manager oversees and all aspects of St Ives Country Club’s restaurants, assuring the highest quality of standards. A manager is expected to be a leader of the F&B team while on the restaurant floor, with a strong visible presence and a primary focus on training and developing staff. A manager will assist in designing and executing not only a high-class service program, but excellent social events and experiences. A manager will be spending much of their time interacting with St Ives members and guests around the property, making recommendations while building professional and personal connections. This is a management position within St Ives CC that will be one of the key faces of Food and Beverage Leadership both to members and employees at St Ives.
Essential Responsibilities:

• Establishing and maintain a welcoming and positive relationship with all St Ives members and employees.
• Assisting with F&B staff scheduling
• Training and evaluating all F&B staff
• Receiving and resolving complaints concerning food, beverage and service
• Serving as a liaison between the dining room staff and the kitchen staff
• Assuring that side work gets accomplished at the beginning and end of each shift
• Conducting Pre-shift meetings for lunch and dinner service
• Making suggestions on improving service, hours of operations, menus, etc.
• Attending scheduled BEO staff meetings
• Working knowledge of all menus and beverage programs
• Daily Food & Beverage operations in all club member dining outlets of St Ives.
• Overseeing all implementation of St Ives policies and procedures for Food & Beverage Staff
• Interacting daily with members and guests to assure maximum satisfaction by answering questions, solving problems, overseeing services and cleanliness.
• All other duties as assigned.

WORK ENVIRONMENT:

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift to 50 pounds.
• Continuous repetitive motions.

REQUIRED QUALIFICAITONS :

• Johns Creek Pouring Permit
• TIPS Alcohol Certification – will provide application upon employment.
• Good communication and people skills required.
• Committed to providing a high level of service, to exceed the expectations of our members.
• Thoroughly understands specific state and local laws and statutes regarding pool safety and inspections.
• Private club experience preferred.
• Must be observant, safety conscious and able to react calmly and quickly to an emergency.
• Professional, displaying strong work ethics and working effectively as part of a team.
• Ability to fulfill assigned tasks quickly and efficiently.
• Must be willing to work weekends and holidays as needed.

 

Powered by JazzHR

OucAVStED0