Salary: $13/hr
Schedule: 9a-3p every Sunday
Why work at St. James Place? Our 40 plus year reputation for excellence as the only continuing care retirement community in Baton Rouge is a great place to explore your next career! At St. James Place, we sincerely believe that our reputation for excellence is directly tied to the diverse, talented, and devoted team of people who come to work every day. It is that belief that compels us to maintain a workplace culture where people really want to come to work and give their very best. Whether a new team member, or one of our many long timers, a common theme here is that this is a great place to work! It may be all the smiling faces, our expectations for accountability and respect, our great benefits, our beautiful campus, the rewarding work, or the fun we have together. The ultimate reward is having the opportunity to contribute your talent and passion to our mission of providing Joyful Service, which is one of our core values. Joyful Service does not just apply to our Residents, but how we interact with one another every day.
Why Work for St. James Place: Clean and safe environment, Great management team that appreciates you, Competitive pay, Discounted Gym Membership to the onsite fitness center, and On-campus Caf with good food at a reasonable price.
What Employees Say About Working at St. James Place:
"St. James Place is a wonderful, clean environment to work at. Employees and residents are very friendly. It is a very beautiful place for the elderly to call home. They provide activities for all residents, no matter what level of care they receive. St. James Place also honors, rewards, and appreciate their employees." - Team Member
Job Duties
This position is a key communications link for residents, their families, staff and potential residents by way of receiving and handling outside and inside calls, monitoring security and Avalon systems and properly directing or answering inquiries. Other duties include:

• Answers telephone with proper greeting & pleasant manner
• Screens & properly transfers calls in a timely manner
• Properly greets & screens visitors, residents, & staff, utilizing sign-in sheet and badges
• Provides accurate information to residents & visitors
• Understands telephone technology (receiving, transferring, holding, parking, forwarding & ending calls)
• Properly handles calls received from Gate entrances
• Deliveries - Assures that all deliveries to residents (mail, flyers, notices, newsletters, flowers or gifts) are properly arranged for and delivered on a timely basis
• Check cashing/selling stamps - Properly cashes checks and sells stamps to Residents and monitors check & stamp bags
• Resident Transportation - Promptly notifies Transportation when a request has been made for off-campus appointments; promptly notifies Transportation when resident pick-up is needed; promptly calls Tram for on campus transportation when needed; aids outside transportation companies in locating residents for pickup
• Resident Alert System (Avalon Alerts) - Understands levels of alerts; properly monitors alert system and responds promptly. Logs in resident alerts accurately
• Fire Alarms and Fire Drills (Simplex Alarms) - Familiar with Concierge responsibilities in case of fire or fire drills (ex.: how to properly locate & use the alarm panel, who to contact, what doors/gates to open & how to handle false alarms)

EDUCATION/TRAINING/EXPERIENCE

• High School Diploma or GED
• Previous experience as a front desk concierge, receptionist or office assistant
• Previous experience with multi-line telephone systems
• Basic computer utilization experience

Physical Requirements: Ability to work in an office environment while utilizing proper body mechanics.
Benefits
Holiday Pay for working the holiday
Discounted Fitness Center Membership
403(b) Retirement Plan with company match
EEO Statement: St. James Place is an Equal Opportunity Employer and will recruit, hire, promote, and train for all jobs without regard to race, color, religion, sex, origin, age, disability, or Veteran status.