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POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position)
The Keyed Wardrobe Specialist supports store management and their store team by delivering sales plans through effective execution of sales and operational tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Consistently achieves or exceeds monthly sales and KPI goals
• Actively develops new clients by finding new ways to enhance and develop business
• Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence and follow up with clients
• Effectively captures client data for connecting with clients and building relationships
• Completes outreach to connect with clients on a regular basis
• Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends
• Upholds all brand values and relationship values
• Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business
• Follows through and accomplishes multiple projects and store priorities in a timely manner
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team
• Demonstrates proper etiquette when communicating (i.e. in-person, phone, e-mail, and written communication) and communicates effectively to develop and maintain professional relationships with co-workers and clients
• Acts as the manager on duty when scheduled, to support all business functions
• Ensures accuracy of all POS procedures
• Understands and performs all POS functions accurately, professionally and within Company guidelines
• Opens and closes the store - performing all tasks to Company standard and compliance
• Resolves client issues and requests in an efficient manner and with a sense of urgency
• Takes on appropriate partnerships with Store and Field Management and other corporate partners as needed
• Maintain store, lunchroom, stockroom and bathroom to Company standard and compliance standards
• Demonstrates high level of quality in work, attendance and appearance
• Actively contributes to non-selling activities and loss prevention initiatives
• Actively participates in Monthly Touch Bases
• Attends all required Store Meetings
• Maintains standards of store cleanliness and organization
• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
• Assist in preparation, coordination and ensuring complete and accurate physical inventory per Company guidelines
• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
• Assists to ensure accuracy of Company in store promotions and merchandise markdowns
• Assists in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving
• Assists in maintaining compliance to all Company Policies & Procedures
ADDITIONAL RESPONSIBILITIES:
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
• Demonstrates high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Additional responsibilities assigned by supervisor related to your position/department
• Less than 20% travel may be required as necessary
• Ability to be flexible and willing to work extended hours when necessary
SUPERVISORY RESPONSIBILITIES
• This position does not have supervisory responsibilities
ORGANIZATIONAL RELATIONSHIPS
• Interacts with all levels throughout organization including customers, employees and outside vendors
MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position.
COMPETENCIES:
• Leadership
• Motivator
• Results Orientated
• Communication
• Client Focus
• Teamwork
• Optimistic
• Honest and Integrity
• Professionalism
• Adaptability
• Embraces Change
• Solutions orientated
• Thoroughness
• Organization
Education/Experience:
• 2 - 5 years retail sales experience
• Luxury experience preferred
• Exemplary selling and clienteling skills
• Computer skills: Word, Excel, Microsoft Outlook and POS systems
Full Time
Consumer Goods
$92k-124k (estimate)
05/22/2024
08/11/2024
ceosjk.com
Pittsburgh, PA
<25
Consumer Goods
The job skills required for Sales Associate include Leadership, CRM, Written Communication, Initiative, Building Relationships, Product Knowledge, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Associate. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Sales Associate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Associate jobs
Most job descriptions for a role as a sales associate look for the following traits and experience.
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Understand first and learn maths second.
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