Title: Student Affairs Info Sys Spec.

Employee Classification: Professional F/T 52 Wks Unit

Department: Student Affairs Information Systems

Salary Range: 65,921.00

Who we are:

We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.

We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.

What you get:

Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.

Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

The Student Affairs Information Processing Systems Specialist serves as the secondary IT professional in Student Affairs. It serves as an additional subject matter expert (SME) for both Financial Aid and Student Banner modules. Serves as the liaise between personnel to modify/enhance/develop components of information systems/software and programs for alignment with current College policies and student data. Assists in the plans, designs, and maintaining of Student information systems documentation and interfaces with these systems. This position is involved in cross-functional user support, training and is responsible for testing, implementing, documenting new technology, and maintaining program integrity. Works closely with the Student Affairs Informational System Lead and Student Affairs Leadership
Team.

What you'll do:

• Monitors and maintains Student Affairs Banner Systems as well as other application systems and
  products used to support student affairs functions and communications.
  
  • Responsible for testing Banner upgrades/patches, working with IT and/or Ellucian to resolve any
  issues.
  
  • Assist with troubleshoots, analyzes, detects, identifies, and corrects technical problems and
  deficiencies daily within Financial Aid and assists in other Student Affairs offices.
  
  • Creates and maintains all comprehensive electronic communication plans in Banner for Financial
  Aid and assists in other SA areas (emails, ROAMESG, generation of all letters, self service).
  
  • Schedules and runs production reports and jobs to ensure data and information is available for
  making informed decisions.
  
  • Supports financial aid year-end procedures and assists where needed with audit preparation.
  • Creates and maintains shared student affairs drives and calendars.
  • Creates and maintains electronic financial aid forms.
  • Monitors BDMS and electronic form submissions.
  • Monitors daily (UC4) Financial Aid processes.
  • Updates and maintains Financial Aid web page, email account, and Chat accounts. Assist Enrollment and Operations with the maintenance of other Student Affairs web pages and
  email and chat accounts.
  
  • Prepares daily Import and Export process of records to COD and CPS for student loans and Pell
  Grant programs.
  
  • Conducts Transfer student monitoring process for NSLDS.
  • Assists in providing leadership and management of approved changes to Banner application
  systems and develops and updates user guides and training for financial aid, enrollment
  management, advising and other student affairs staff.
  
  • Assists with setup and maintenance of the Scholarship accounts and awarding process.
  • Assists with creating error checking and matrix reports needed to monitor and maintain the
  financial aid process.
  
  • Assists with monitoring and updating COD rejects (MMR, Default, POPs, etc.)
  • Assists in establishing and initiating processing schedules for student and financial aid
  information system functions and develops action plans to alleviate any identified weaknesses in
  the functionality of Banner.
  
  • Assists with Managing and controlling access to student and financial aid systems and is
  responsible for its accuracy, security, privacy protection, and business continuity. Ensures
  compliance with, and develop overall processes, guidelines, and operational procedures for the
  Banner program.
  
  • Serves as the secondary functional administrator for multiple Student Affairs related information
  systems, including but not limited to Banner, Navigate, and Continuant Relationship Management
  (CRM).
  
  • Assists in Configuring Student Information System, updates application portal pages, and
  documents system problems and resolutions for future reference.
  
  • Assists in the process of Designing, planning, updating, and implementation of automated
  processes to ensure data integrity, accuracy, and compliance with federal and state financial aid
  regulations.
  
  • Works with the Business Analyst in Managing the development of reports, and data retrieval for
  presentation of student affairs and other data request.
  
  • Translates the business & reporting requirements into functional requirements.
  • Provides specialized systems expertise and programs to generate special reports, statistical
  summaries, and records and assists analysts and end-users used in preparing and
  generating/developing ad hoc reports or queries, spreadsheets, and lists
  
  • Assists in reviewing, evaluating, coordinating, testing and acts as secondary in approving
  installation of vendor-supplied information system upgrades and patches for other Student Affairs
  areas.
  
  • Assists with the Development design, building, testing, implementation, maintaining and
  enhancement of student and financial aid information system tables, codes, and security
  
  • Performs other job-related duties as assigned

Education, experience, and other requirements:

Bachelor's Degree and a minimum of 2 years of experience working in Financial Aid preferred. Will
consider applicants with an Associate degree and a minimum of 3 years of experience working in a
Financial Aid Office counseling students. The ability to communicate effectively in a professional manner
is a must. Counselors are required to have or obtain the NASFAA credential in Verification by the end of
their probation period. They are required to participate in training sessions and obtain additional
certification and/or credentials that are identified by the District-Wide Director of Financial aid and
Scholarships.

Preferred Qualifications: