This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

THIS IS WHERE you build trust to achieve results!

The Respiratory Health Front Office Specialist is responsible for a variety of administrative and reimbursement related task in addition to ensuring the state office is open during the posted business hours to comply with federal and state brick and mortar laws. The position will manage all external site audits in addition to cross-training to assist with other order entry and revenue cycle duties.

We are hiring for this position in Orlando, Florida, Chattanooga, TN, and/or Daphne, AL. This is an on-site position where the candidate would report to one of those offices.

This is a full-time position. The schedule consists of Monday - Friday, 8:00 AM - 5:00 PM.

What You'll Be Doing:

Ensure compliance with Federal Medicare, State Medicaid, and Third-Party requirements for in-state brick and mortar regulations, including but not limited to:

• Staff and maintain required brick and mortar location during the posted business hours, including answering of phone calls to site.
• Organize and update state licensure information and other appropriate documentation to ensure it is in available upon audit of site.
• Manage external audits from CHAP, Medicare, Medicaid, and licensing agencies.
• Enter orders, provide confirmation notices, and follow-up with Healthcare Teams to obtain valid order requirements, as needed.

Cross-train to assist with various Revenue Cycle Management – Cash Application duties, including but not limited to:

• Ensure timely and accurate posting of payments, denials, and related documentation on durable medical equipment claims.
• Interpret, post, and validate payments and denials from third-party payers and patients.
• Perform transfers of co-insurance and deductible amounts, as needed.
• Reconcile applied checks to deposited amounts and research variances.
• Download and translate Electronic Remittance Advice (ERA) files from payers, resolve errors during translation process, link to claim lines.
• Save original remittance images for payers as required.
• Resolve unidentified payments on a routine basis with payer or other A/R team members.
• Move payments as requested based on A/R team member research.
• Adhere to month-end posting deadlines and be available for work on all banking days.
• Link and route scanned documents to appropriate team members to connect payer correspondence to patient or payer accounts.

What You'll Bring:

• High school diploma or equivalent required.
• 3 years of experience in a medical related business environment required; associates degree or higher may substitute for 2 years of experience.
• Experience working with high-dollar DME preferred.
• Billing database software experience required.
• Clearinghouse, payer portal, and explanation of benefits experience preferred.
• Strong attention to detail while balancing high volume data entry required.
• Excellent data entry skills required.
• Knowledge of insurance industry and third-party payer processes preferred.
• Ability to work independently, organize, and prioritize workload.
• Strong written, verbal, and interpersonal communications.
• Proficiency with Microsoft Office Software required.

Physical requirements:

NOTE: The inability to perform any of the following physical requirements does not preclude an applicant from consideration unless, following an individualized analysis, it is determined that the physical requirement is an essential job function and the applicant is unable to perform such function with or without reasonable accommodation

• While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $41,600 to $57,200 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law EEO is the law - Poster Supplement 
Pay Transparency Policy

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.