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Director, Home Connections
$92k-127k (estimate)
Full Time | Social & Legal Services 1 Week Ago
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St. Vincent de Paul of Baltimore is Hiring a Director, Home Connections Near Baltimore, MD

SummaryResponsible for the direct management of Home Connections, a Housing First, Permanent Supportive Housing Program for individuals and families, who by HUD definition are chronically homeless and have a diagnosed disability. Directly responsible for case management supervision and developing and maintaining a network of internal and external services. Ensures full compliance with internal and external expectations, standards and grant requirements, and actively uses data to drive program decisions and ensure compliance.
Primary Duties
  • Provides direct supervision to all Home Connections, FOH/CAC case management staff and interns, in collaboration with the Vice President, Housing & Homeless Services. Ensures that Home Connection’s case management services are consistently maintained at a high level and that the quality is consistent with agency standards. Maintains standards for the use of the proper assessment tool and provides bi-weekly case management supervision that is documented and consistent with Trauma Informed Care, Housing First, Housing Choice and Harm Reduction. Is well versed in the practice of Permanent Supportive Housing and the unique needs of those served.
  • Ensures that Home Connections has timely intakes and that the program maintains full capacity. Works closely with MOHS’s Coordinated Access System and communicates, effectively, concerning openings, admissions and discharges.
  • Ensures that monthly home visits are conducted and joins the case managers on home visits, routinely, to support and assess the quality of their work.
  • Responsible for ensuring that there is a wide array of services available to Home Connection individuals and families, on-site at Beans and Bread, as well as in the community.
  • Responsible for ensuring that all components of in-kind match are developed, implemented and monitored. This includes developing and negotiating MOU’s with service agencies, ensuring monthly documentation of service match, monitoring data input of case managers, and working in collaboration with Grants Accounting and Performance Management, ensures accurate and timely data, monthly and annually.
  • Maintains statistics and relevant data necessary for reporting to the local, state and federal government including, but not limited to HUD, APR’s, HSP reports, dashboard report and all other reports, as needed.
  • Works in collaboration with the Director, Beans & Bread and Promise Housing to ensure administrative coverage, at all times, the Center is open. The Director In Charge must be clearly identified and communicated.
SECONDARY DUTIES
  • Responsible for the Home Connections budget. Works in collaboration with the CFO to develop the budget and monitors it, monthly.
  • Creates and updates the client and staff manual, annually.
  • Responsible for being knowledgeable about all relevant contracts and government standards and guidance and ensuring full compliance.
  • Ensures that all case management records are consistent with agency standards. Trains and supervises staff on chart documentation and ensures, in real time, that case managers have the skills necessary to accurately document their work. Utilizes case management records in supervision to ensure that the work is represented and what is written is guiding practice. Ensures that all records are up to date and meets the standards set forth by the Sr. Director of Performance Management.
  • Supervises staff use of HMIS and Salesforce data systems including serving as a Program HMIS Power User, ensuring timely, high quality data collection and entry and utilizing reports to monitor staff use of required data collection and reporting systems. Utilizes on-demand, monthly and quarterly reports from HMIS, Salesforce and Power BI to drive operational and service provision decisions.
  • Maintains the Rep Payee system for Home Connections, ensures that it is compliant with best practices and reduces risk to staff, individual and families and the agency. Ensures proper documentation and accountability for all funds distributed.
  • Represents SVDP as it relates to collaborative efforts with MOHS and COC related events.
  • Is available to respond to client emergencies and other crisis related situations.
  • Maintain active networking with other homeless service providers, as well as other community resources. Stays abreast of Housing First and homeless services and housing information by joining various list-serves, attending workshops/conferences.
  • Conducts monthly staff meetings and Home Connections Lived Experience Advisory meetings. Attends all required internal meetings.
  • Represents program and organization at neighborhood community meetings, and other meetings as requested.
  • Supports a welcoming and positive environment for volunteers and works with them effectively.
  • Assists with and attends special events held by the Center and St. Vincent de Paul as necessary.
  • Upholds the vision, mission and values of St. Vincent de Paul.
  • Attends all staff meetings and other meetings as required/directed.
  • Other duties as assigned, within the scope of the position.
Qualifications
  • Bachelor’s Degree in Social Work or related field
  • 2 years successful experience in working with persons who are homeless and/or materially poor in an urban setting, supervising staff, counseling, case management and/or crisis intervention.
  • 2 years of successful experience in a management, or supervisory, capacity.
  • Strong computer skills with competency in Office 365 application and data base systems. Demonstrated ability to use operational and client data to drive improvements in service delivery and client outcomes.
  • Valid Driver’s license, with acceptable driving record.
  • Access to vehicle for regular transportation and ability to show proof of automobile insurance at the required levels.
  • Willing and able to work a flexible schedule.
  • Knowledge of and respect for confidentiality.
  • Ability to relate in a courteous, comfortable, non-judgmental manner with persons from all ethnic, socioeconomic, and religious backgrounds.
  • Good communication, interpersonal, and computer skills.
  • Desire and ability to work as a team player.
Physical RequirementsENVIRONMENTAL CONDITIONS__X__ Primarily Indoor Work
TYPE OF WORK___X__MEDIUM WORK: Lifting 50 pounds maximum with frequent lifting and/or carrying of objects up to 25 pounds.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$92k-127k (estimate)

POST DATE

06/19/2024

EXPIRATION DATE

08/17/2024

WEBSITE

vincentbaltimore.org

HEADQUARTERS

BALTIMORE, MD

SIZE

50 - 100

FOUNDED

1856

CEO

JOHN SCHIAVONE

REVENUE

<$5M

INDUSTRY

Social & Legal Services

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About St. Vincent de Paul of Baltimore

St. Vincent de Paul of Baltimore is a leading provider of community services to people suffering from the effects of hunger, homelessness, and poverty in the Baltimore region. We help thousands of people with resources to help them move beyond the challenges of poverty and achieve their full potential. We offer support and stability through food, shelter and access to critical services. We also way provide innovative services that: 1) enable individuals and families to obtain and sustain permanent housing; 2) prepares children from low-income families for a lifetime of learning and success, br...eaking the cycle of intergenerational poverty; 3) allow adults with barriers to employment to find employment and build a career that provides a living wage; 4) offers low-income adults, families, and children access to healthy food. Most importantly, we affirm the dignity of each individual by serving them with respect, compassion, and the belief that everyone should have the opportunity to succeed. More
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