MAIN JOB RESPONSIBILITIES / COMPETENCIES
As a Sr. Manager IT - Sales and Marketing Business Systems within STAAR Surgical’s Information Technology team, this individual plays a critical role working closely with the business and across the Information Technology organization defining, delivering and supporting IT Sales and Marketing business solutions and supporting roadmaps. In summary this position:
• Provides cost effective business systems and applications analysis in support of the development and implementation of business applications.
• Includes evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration.
• Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements.
• Operates as a liaison between technical personnel and the appropriate end-user departments.
• Evaluates and translates end user needs and problems to technical associates and/or vendors where appropriate.
• Understands the business implications of technical solutions and assists in defining and documenting the technology solutions to support any future business needs.
• Instructs end users new technology and enhancements using all appropriate communication tools as well as providing support for existing system.
• Monitors and maintains applications and restores services for end users.
• Analyzes application problems and coordinates workable solutions.
• Ensures availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance 
• Leads new system selection processes including requirement gathering, RFP development, and software vendor selection 
• Manages service providers/vendors supporting business systems 
• Other duties as assigned. 

REQUIREMENTS

EDUCATION & TRAINING
● Prefer undergraduate degree and 6-8 years relevant experience or Graduate degree and 4-6 years relevant experience.

EXPERIENCE
• Prefer 10 years of relevant experience.
• 6 years working with Sales Force Sales Cloud 
• 3 years of IT management experience managing systems supporting Sales Force Sales Cloud.

SKILLS
● Expert knowledge of business systems processes within the medical device manufacturing industry, including managing accounts and contacts, opportunity management, mange sales teams and activities 
● Experience analyzing, designing, configuring, and supporting Salesforce implementations, including integrated apps and tools
● Experience managing and implementing advanced configurations such as custom objects, fields, formulas, validation rules, flows, and workflow rules
● Certified Salesforce Administrator having experience with Sales Cloud, and SFDC Lightning framework
● Understands impact of emerging business trends and their implications for STAAR Surgical and its customers.
● Excellent mentoring skills for developing subordinate staff.
● Expert knowledge of and ability to put into practice commonly used SDLC methodologies (Waterfall, Agile, etc.). 
● Lead large scale or complex business systems and application upgrades/ enhancement development and installations
● Define cost and time estimates for implementation/development projects
● Provide Level 1 support for the applications in the portfolio

Pay range is $160k -$205k - Final compensation will depend on experience. 

STAAR Surgical is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.