Administrative Support Specialist in Augusta, ME OverviewAn overview of the work, briefly summarizing the job, the main purpose, the objectives, and the results expected.The Office of Child and Family Services is seeking candidates to provide long-term Administrative Support within OCFS Central Office. This position will provide a variety of support activities, focused on evaluating and processing provider information and requests, developing professional letters and communication, and organizing and filing client records. The position will support service request processing for Foster Care Licensing, data entry for Child Care licensing, and administrative support for the Levels of Care program and the Interstate Compact for the Placement of Children (ICPC) program. A qualified candidate will be self-motivated, a critical thinker, organized, and focused on accuracy. Knowledge, Skills and CertificationsSpecific qualifications needed to perform the job including, necessary licenses, knowledge, skills, education, experience, training, and technical skills.Training, education, or experience in office and administrative support work that demonstrates:General computing skills;Analytic skills;Data entry accuracy and quality skills;Microsoft Word, Excel, and Outlook skills;Professional writing and communication skills; andFiling and Organizational skills. Duties and Deliverable (Outline of specific job duties)Specific duties required of the resource, as well as any expected deliverables, including necessary travel expectations.Receiving and processing service requests;Reviewing detailed report data and validating and updating, as necessary, data between multiple computer systems;Using computer systems to develop client communications and manage communications and letters;Processing and filing of client record, letters, and contacts; andCreating official letters of client eligibility. ScheduleSummary of work schedule, including normal working hours, on-call expectations, allowed time off (which is non-billable), ability to work remote.The regular working schedule is Monday-Friday, 8am-5pm. This anticipated to be a forty (40) hour per week position, with no overtime. This position will not work remotely.