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Relationship Manager
$90k-120k (estimate)
Contractor | Restaurants & Catering Services 2 Months Ago
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Staffing Technologies is Hiring a Relationship Manager Near Atlanta, GA

Position: Relationship Manager

Location: Remote

Duration: 6 Months with possible extension or conversion to full time

Bill Rate: DOE

ABOUT THE ROLE

We are seeking an experienced Relationship Manager with critical thinking skills and strategic mindset. Client is looking for someone who can develop strong relationships with customers, connecting with key business executives and stakeholders and prepare sales reports. Relationship Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Development departments) to improve the entire customer experience.

RESPONSIBILITIES

Service

  • Operating as the lead point of contact for any and all matters specific to your accounts
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors to ensure they do not turn to competition
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Assist with challenging client requests or issue escalations as needed
  • Maintain client records

Business Development

  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Build and maintain strong, long-lasting client relationships
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Collaborate with sales team to identify and grow opportunities within territory

Reporting

  • Prepare reports on account status
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Conduct annual or semi-annual CONNECT Meeting

Thought Leadership

  • Follow industry news and trends
  • Share industry trends, benchmarks, and developments to clients
  • Identify opportunities for educational events with customers

SKILLS & EXPERIENCE NEEDED

  • Bachelor’s Degree preferred
  • 2-4 years of Mortgage Servicing Experience
  • Mortgage Servicing industry, Payments industry and/or Financial Services experience preferred
  • Demonstrated ability to create and execute strategy, resolve complex problems, and the ability to work independently
  • Familiarity with CRM systems and practices (e.g. Salesforce)
  • Familiarity with MSP, Sagent – Loanserv, or Encompass
  • Must be highly proficient in Microsoft Excel, Word, and PowerPoint

Job Summary

JOB TYPE

Contractor

INDUSTRY

Restaurants & Catering Services

SALARY

$90k-120k (estimate)

POST DATE

07/24/2024

EXPIRATION DATE

07/26/2024

WEBSITE

staffingtechnologies.com

HEADQUARTERS

ALPHARETTA, GA

SIZE

200 - 500

FOUNDED

1994

REVENUE

$10M - $50M

INDUSTRY

Restaurants & Catering Services

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About Staffing Technologies

Since 1994 top information technology consultants have chosen to work with Staffing Technologies, a premiere IT staffing firm that has a global presence and a comprehensive and competitive benefits package that is among the best in the industry. We believe by providing our people with excellent benefits, we ensure that our clients are provided with stable, secure professionals. Before, during, and after a contract commences, we maintain constant communication with both our consultants and our client managers to ensure a smooth and successful contract experience. In todays competitive environme...nt, the systems that drive your business to success are driven by dynamic technology that requires upwardly motivated, highly trained professionals. More than ever, dependency on the specialized skills of these select consultants is paramount to the success of your business. Because your IT infrastructure can frequently change, IT staffing requirements also change. As a result, the use of contract staffing is no longer a luxury but a necessity. Staffing Technologies Technical Expertise includes: CRM ERP Technologies IT Security Storage Technologies Technical Training Instructional Design, Development and Delivery Data Warehousing Business Intelligence Telecommunications and Subject Matters Experts Consulting and Planning Network Design, Implementation and Administration Staffing Technologies understands the nature of your IT staffing requirements and has a network of highly qualified consultants that offer an impressive inventory of skills including hardware, software, operating systems, databases, programming languages and numerous IT methodologies. Staffing Technologies includes offices in Atlanta, Dallas, Seattle, Nashville, and Singapore. More
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The job skills required for Relationship Manager include Financial Services, Initiative, Client Relationship, Critical Thinking, Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Relationship Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Relationship Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Relationship Manager positions, which can be used as a reference in future career path planning. As a Relationship Manager, it can be promoted into senior positions as a SB Financial Services Relationship Manager II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Relationship Manager. You can explore the career advancement for a Relationship Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Relationship Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Relationship Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Relationship Manager job description and responsibilities

Analyzed personal and financial data to deepen current profitable client relationships while providing financial advice and counseling to all bank customers.

03/13/2022: Brownsville, TX

These relationship managers should be made use of for only banking transactions such as draft making, account statement etc.

02/06/2022: Long Beach, CA

Maintaining strong relationships with clients to build trust.

02/17/2022: Chico, CA

Too often a relationship manager fails to really understand the customers' business.

02/24/2022: New London, CT

Relationship Managers are responsible to build client relationships with various business clients and customers.

02/19/2022: Orange, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Relationship Manager jobs

Strong communication and coordination skills are needed for facilitating better relationships with clients and other partners.

12/19/2021: Cheyenne, WY

Complex relationships will be managed, structured, underwrited, negotiated, and secured with es structure, underwrite, negotiate and manage complex credit relationships.

02/15/2022: Alamogordo, NM

They must be friendly and customer service oriented to foster positive client relationships despite the high-stress circumstances when dealing with dissatisfaction.

03/12/2022: La Crosse, WI

Get comfortable speaking to people.

02/11/2022: Grand Rapids, MI

Following up with clients and delivering quality service to paid members and working closely to maintain a good rapport with them.

02/14/2022: Columbus, GA

Step 3: View the best colleges and universities for Relationship Manager.

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