Description

Stafford Communications, a division of Premier BPO, is uniquely different. We provide Call Center, Consulting and Marketing Services to our clients. We handle customer contacts on behalf of some the nation’s most prominent brands from our call centers in New Jersey and Canada. Our business model features a robust quality and compliance consulting practice that helps companies optimize their own internal call center operations. As experts in regulated industries, we help pharmaceutical, healthcare, food, consumer packaged goods and beauty care companies build brand loyalty by providing their customers with exceptional experiences. Come join us!

SUMMARY:

Seeking an experienced Fulfillment Associate. The detail and results-oriented individual must take a hands-on approach and be comfortable in a fast-paced environment that changes frequently and requires significant multi-tasking abilities. Shift will be part-time (20 hours), flexible hours based on workload. Must have availability M-F.

KEY RESPOSIBILITIES:

• Works independently within a small warehouse environment, while also supporting other departments at our nearby headquarters.
• Primary function to support assigned clients through the distribution and delivery of coupons, retrieval kits, and refund checks.
• Receives incoming shipments: unloading trucks; logging deliveries; sorting and stocking inventory.
• Packages and processes outgoing items via USPS, FedEx, UPS, etc., to meet client and vendor deadlines, weighing and affixing appropriate postage, and logging outgoing items as required and review for accuracy/completeness.
• Ensures materials are not damaged during handling or storage and maintains stock in accurate locations for all inventory items.
• Tracks maintenance and upkeep of all supplies and equipment.
• Maintain a safe and secure work environment for yourself and others.
• Maintains a clean, neat, well organized, and safe working environment.
• Communicates priorities effectively with fulfillment team.
• Adjust and prioritize time/workflow based on daily workload.
• Ability to build and maintain effective communications and relationships with their assigned account managers and their teams and deliver each client’s individual expectations.
• Other duties as assigned.

Requirements

QUALIFICATIONS:

• A highly organized person who can monitor several projects at once and who can prioritize their workload.
• Demonstrated experience using Microsoft Office (specifically Word, Excel, and Outlook) and other computer applications on desktop and mobile platforms.
• Effective communicator (written and verbal).
• Ability to lift cases that can weigh up to 50 pounds is required.
• Ability to multitask and to quickly adapt to changing organizational and operational needs.

We Need People Who Are Great at:

• Working collaboratively and effectively while handling multiple projects on various timelines in a fast-paced environment.
• Communication, organization, and being a team player.?
• Excellent interpersonal skills and the ability to work with staff with diverse backgrounds and perspectives on the use of technology in a variety of learning capacities.

Education/Experience:

• 2 year experience in warehouse operations and logistics, including order fulfillment, replenishment, shipping, receiving, routing, packing, and inventory management is preferred.
• High school diploma or equivalent.