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Customer Service Representative
Staffworks CNY New York, NY
$38k-48k (estimate)
Full Time 1 Month Ago
Save

Staffworks CNY is Hiring a Customer Service Representative Near New York, NY

Customer Service Representative
Pay $16.00
Hours 8am - 5pm
Customer Service Clerk is responsible for acting as a liaison between customers and company. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries..
What's in it for you?
Staffworks associates are eligible for the following:
  • Accrued Paid Sick Leave
  • Referral Bonus Incentives
  • Become eligible for Health Insurance*
Customer Service Clerk Responsibilities
  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Compile reports on overall customer satisfaction.
Customer Service Clerk Qualifications:
  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:
  • Apply online now for this great opportunity! Please visit www.staffworkscny.com
  • Call today (315) 735-5050'
INDITIES

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

07/14/2024

EXPIRATION DATE

09/13/2024

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