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Desktop Support Specialist (ServiceNow, Windows, Audio/Video) (Onsite, Harrisburg, PA)
We are currently recruiting a Desktop Support Specialist for our client, a Commonwealth PA entity. The focus of this role is to provide high-level desktop and end-user support for the client which consists of approximately 300 users and to support the daily operation of several bureaus within the building including AV conferences, board meeting support, users accessing the licensing registration application and many other public services enabling utilities by assuring desktop configuration, connectivity, and user access is operational.
This contract position is long-term with funding approved until 6/30/2025. Further extensions are likely, and funding is approved every 12 months, 40 hours per week role. This position is 100% onsite at our client's offices located in Harrisburg PA. The preferred candidates MUST reside within a reasonable commute, locally in the Harrisburg, PA area.
This is a W-2 role as a Stage 4 Solutions employee. Health benefits and 401K are offered.
RESPONSIBILITIES:
Act independently, work in team environments and have a highly advanced proficiency and competence in a variety of IT platforms and technologies.
Troubleshooting of the Windows and some limited Mac operating systems, COTS applications as well as numerous in-house developed applications, VPN connectivity issues, VDI connectivity issues, software removal and installation, hardware replacements and distributions, printer setups, basic networking issues, imaging desktops/laptops, and working with vendors to coordinate onsite repairs.
Support Audio Video PolyCom technology and TEAMS meetings. In addition, support board room meetings, which require onsite support.
REQUIREMENTS:
1 years of experience with ServiceNow and understanding of asset management system
Experience with Windows OS and O365 Office products
Experience with hardware desktop, printer, scanner, video
Knowledge of software basics
Experience with imaging workstations using SCCM
Experience with VPN setup, support, and install
Please submit your resume to our network at http://www.stage4solutions.com/careers/ (please apply to the Desktop Support Specialist (ServiceNow, Windows, Audio/Video) (Onsite, Harrisburg, PA) role).
Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.
Compensation: $28/h-$31/h
Full Time
Business Services
$51k-63k (estimate)
07/28/2024
09/27/2024
stage4solutions.com
SARATOGA, CA
25 - 50
2001
NITI AGRAWAL
<$5M
Business Services
Stage 4 Solutions, Inc. is an award-winning, women-owned and minority-owned consulting and interim staffing firm. We specialize in serving high tech companies, government agencies and healthcare organizations by providing seasoned professionals for both short term and long term needs across marketing, technology and operations teams. We utilize our network of over 30,000 experienced consultants and contractors to fast track critical initiatives and fill resource gaps. Over our 20 years in business, we have served more than a hundred clients and have achieved 100% client referenceability. Stage... 4 Solutions clients include leaders such as NetApp, VMware, Poly, Salesforce, Western Digital, HPE, Veeam and many more. Our goal is to become a valued partner to our clients to help them in achieving business objectives and diversity goals. To view the open positions at our clients and join our team, please visit our careers page: https://jobs.stage4solutions.com/
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The job skills required for Desktop Support Specialist (ServiceNow, Windows, Audio/Video) (Onsite, Harrisburg, PA) include Troubleshooting, Operating System, Networking, Desktop Support, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist (ServiceNow, Windows, Audio/Video) (Onsite, Harrisburg, PA). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist (ServiceNow, Windows, Audio/Video) (Onsite, Harrisburg, PA). Select any job title you are interested in and start to search job requirements.
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