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Technical Support Engineer – Automation (Hybrid, San Diego, CA )
$102k-129k (estimate)
Contractor | Business Services 4 Days Ago
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Stage 4 Solutions Inc is Hiring a Technical Support Engineer – Automation (Hybrid, San Diego, CA ) Near San Diego, CA

Technical Support Engineer – Automation (Hybrid, San Diego, CA)We are looking for a Technical Support Engineer for a large, global B2B high-tech company. This role will be responsible for managing and resolving the most challenging issues and escalation for the customer and providing technical guidance in addressing their business needs.
This is a 12-month contract (Extension possible). 40 hours per week role.
This position requires a hybrid schedule to sit onsite up to 2-3 days a week.
This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.
Responsibilities
  • Responsible for managing and resolving the most challenging issues for the ServiceNow platform.
  • This includes being the first point of escalation within the technical support department as well as providing regular communication updates to customers on the progress of their requests/cases.
  • The successful candidate will be able to quickly gain an understanding of the ServiceNow platform.
  • This is a customer-facing role and therefore it requires strong interpersonal and customer service skills in addition to strong technical skills.
Requirements
  • 2 years of Experience writing and debugging JavaScript Code or similar language
  • Working knowledge of object-oriented programming (Java and JavaScript) Understanding of SQL and database concepts
  • Working knowledge of Web Technologies (Apache, Tomcat, HTML, XML, JSON)
  • Understanding of remote administration via SSH, SNMP, WMI, Powershell
  • Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports
  • Familiarity with VMware, AWS, Azure,Event Management Systems.
  • Excellent troubleshooting skills
Please submit your resume to our network at https://www.stage4solutions.com/careers/ (apply to the Technical Support Engineer – Automation (Hybrid, San Diego, CA ) role).
Please feel free to forward this job post to others you think may be interested.
Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic
Compensation: $40/hr - $46.34/hr

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$102k-129k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

12/18/2024

WEBSITE

stage4solutions.com

HEADQUARTERS

SARATOGA, CA

SIZE

25 - 50

FOUNDED

2001

CEO

NITI AGRAWAL

REVENUE

<$5M

INDUSTRY

Business Services

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About Stage 4 Solutions Inc

Stage 4 Solutions, Inc. is an award-winning, women-owned and minority-owned consulting and interim staffing firm. We specialize in serving high tech companies, government agencies and healthcare organizations by providing seasoned professionals for both short term and long term needs across marketing, technology and operations teams. We utilize our network of over 30,000 experienced consultants and contractors to fast track critical initiatives and fill resource gaps. Over our 20 years in business, we have served more than a hundred clients and have achieved 100% client referenceability. Stage... 4 Solutions clients include leaders such as NetApp, VMware, Poly, Salesforce, Western Digital, HPE, Veeam and many more. Our goal is to become a valued partner to our clients to help them in achieving business objectives and diversity goals. To view the open positions at our clients and join our team, please visit our careers page: https://jobs.stage4solutions.com/ More
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