2 IT Technical Support II Jobs in St Clair Shores, MI
Stahls Inc is Hiring an IT Technical Support II Near St Clair Shores, MI
Experienced
Job Location
GRP Corporate - St Clair Shores, MI
Position Type
Full Time
Travel Percentage
None
Job Shift
Day
Job Category
Information Technology
DescriptionWhy join GroupeSTAHL?We value work/life balance.
As a family-owned business, we know our work family is just one aspect of life. We offer flexibility in the workplace to accommodate life outside of work. We offer generous PTO packages and opportunity to earn additional time off throughout the year.
We take health and wellness seriously.
We offer comprehensive benefits packages with low premiums and front-end deductibles. Contribute pre-tax dollars to your FSA or HSA accounts. Earn additional PTO by participating in healthy activities!
We don’t believe in just getting a job; we believe in careers.
With ongoing training and opportunities for personal development, we believe in fostering career growth. Looking to take your career to the next step? We offer tuition reimbursement!
We believe in making a difference (and having fun while doing it).
Whether we’re eating hot dogs to celebrate Coney Day, or playing hockey with Detroit Red Wings Alumni to raise money for Michigan Disabled Veterans. We’re a family-owned company who has family-friendly fun year ‘round! We’re all about having fun and making a difference.
Need more reasons to join GroupeSTAHL? Read more about other benefits and perks What we do:GroupeSTAHL is a leading international manufacturer, distributor and direct supplier in the field of custom textile printing.
QualificationsWhat you'll be doing:The IT Service Desk Tech II applies basic to advanced level Technical Support troubleshooting, providing support of the daily business operations at assigned location. This position participates in the diverse job tasks that would include: support of general hardware and software, VoIP phones, printers, scanners, wireless, local area network infrastructure support, along with support for onsite servers.
This position will also have a seat on the Corporate IT Service Desk, which include taking calls and providing support for remote end users. This individual will interface will all levels of the organization to ensure the successful strategy and implementation of all goals supporting Business Operations.
- Determine organizational needs for network and computer systems prior to build-out
- Assist IT Infrastructure Manager with installation/patching of all network and server infrastructure
- Maintain good security practices on all network hardware/software
- Maintain accurate/up-to-date data backups and other disaster recovery components
- Think critically and quickly while solving problems impacting network and computer system performance
- Prepare documentation to support other IT personnel and end users on the proper use of network and computer systems hardware/software
- Office 365 Administration
- Identify and implement system improvements, where needed, to ensure system uptime and performance are on par with business expectations
- Work with IT Infrastructure Manager to collect and analyze data pertaining to network and system performance
- Highly self-motivated and directed
- Wiliness to work long hours which will include nights and weekends.
- Other duties assigned as directed by IT Infrastructure Manager.
- You will join a collaborative team of IT professionals
- Freedom to influence direction of the team
- Awesome work environment with a collaborative working space
- A clear connection between your work and an impact on customers
- A successful team with high internal visibility for accomplishments
- Associates Degree (preferred)
- 2-3 years of help/service desk
- Technical certifications such as Network , CCNA, MCT
- Strong analytical and problem-solving abilities
- Attention to detail
- Strong understanding of basic computer hardware/software operating capabilities to troubleshoot/repair.
Job Summary
Full Time
Durable Manufacturing
$48k-59k (estimate)
06/19/2024
07/05/2024
stahls.net
SAINT CLAIR SHORES, MI
25 - 50
1932
Private
SORIN COMAN
<$5M
Durable Manufacturing
Related Companies
The job skills required for IT Technical Support II include Active Directory, Service Desk, Desktop Support, Flexibility, Standard Operating Procedures, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technical Support II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technical Support II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Technical Support II positions, which can be used as a reference in future career path planning. As an IT Technical Support II, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technical Support II. You can explore the career advancement for an IT Technical Support II below and select your interested title to get hiring information.
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