Come guide fun and exciting live escape games at Stained Hourglass Escapes, in Salem, MA!

The ideal candidate will:

–Ensure an excellent customer/player experience from start to finish, including welcoming and waiver completion, game introductions, game observation and clue dissemination, and post-game offramp including player commendation, q&a, and solicitation of reviews.

–Have the ability to creatively solve temporary game issues (including damaged props, technological bugs, etc.) without impacting player experience.

–Possess strong customer service skills, basic computer literacy, the ability to learn and eventually memorize complex processes (game flows, game reset procedures).

–Be comfortable with the occasional responsibility for store open and close procedures (cleaning, power on/off) depending on scheduled hours.

–Be able to use fine motor skills (turning keys, flipping small switches), to kneel and crouch frequently, and to use a stepladder.

–Experience with escape rooms, immersive experiences, or some passion for acting is preferred.

–Extra consideration will be given to candidates who have also applied to our Escape Game Builder position, willing to perform in both roles as needed.

Hours: part-time, schedule and hours negotiable between 12-24 hours per week. Additional hours will be available during peak times (school breaks, October). Hours available from 11:45am to 8:45pm on weekdays and from 11:15am to 9:45pm on weekends. Preferred availability is Friday evenings and weekends.

We’re an entertainment business in Salem, so October is all hands on deck, and candidates should be able to commit to working in October.

Pay: $16-18/hr. Candidates interested in higher level opportunities are encouraged to apply to our Escape Game Builder position.

We are a compassionate and inclusive team, and we take pride in the work we do to provide memorable and meaningful experiences. If that sounds like a good fit for you, we encourage you to apply.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 12 – 24 per week

Benefits:

• Paid time off

Application Question(s):

• Tell us about any relevant skills, experience, or interest that we may not see from your resume here:
• Are there any other details you would like to share about yourself or your candidacy for this position?

Work Location: In person