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Stake is looking for a Customer Success Analyst to join our team at our {Bondi Junction HQ}, with a {flexible hybrid working model (3 days in the office, 2 WFH).
We’re an Australian investment platform with a mission to provide a seamless and immersive experience that breaks barriers for ambitious investors. We serve a global customer base of 500,000 investors, with more than A$3 billion in assets under administration.
More than a digital brokerage, Stake is a brand that stands for progress. This is true for our customers as well as our team members. Our working environment is energetic, collaborative and supportive – everyone is encouraged to take ownership and challenged to deliver high-quality execution.
Our internal mantra is ‘never settle’ and we all share an ambition to grow this business. This is your opportunity to join a scaleup rocketing upward to become a robust financial services company.
A Customer Success Analyst at Stake is the first point of contact for our customers, understanding their needs and providing accurate information about our products and services:
Responsibilities
Training we provide you for this role:
Benefits of working at Stake
At Stake you’ll have the opportunity to work with autonomy while learning from some of the best talent in the industry, playing a meaningful role in building a company that has loads of positive momentum and excitement around it.
But we also have perks. Not long ago, we proudly introduced new benefits under the Grow with Stake program. Please see the whole list on our Careers website, including:
Stake is an equal opportunity employer that values diversity. We’re proactive about providing an inclusive work environment and do not discriminate based on race, religion, nationality, gender, sexual orientation, age or disability status. We’re also endorsed by WORK180 as a great employer for women.
Once we've received your application, we'll give it the attention it deserves and you'll hear from us either way. We’re a 2024 Circle Back Initiative Employer –which means we’re committed to responding to every applicant. If we think you’d be a good addition to our team, we’ll give you a call and from there, you'll cruise through our recruitment process.
To all recruitment agencies: Stake does not accept agency resumes. Please do not forward resumes to our jobs alias or directly to Stake employees. Stake is not responsible for any fees related to unsolicited resumes.
Full Time
Restaurants & Catering Services
$53k-67k (estimate)
06/07/2024
08/05/2024
stakeinc.com
Seeley Lake, MT
<25
Restaurants & Catering Services
The following is the career advancement route for Customer Success Analyst positions, which can be used as a reference in future career path planning. As a Customer Success Analyst, it can be promoted into senior positions as a Customer Success Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Analyst. You can explore the career advancement for a Customer Success Analyst below and select your interested title to get hiring information.