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We are looking for an enthusiastic individual for our full time customer service role with excellent time management skills and who is committed to delivering exceptional customer service in every interaction. This is a work from home position for applicants located in the state of New Jersey. Prior customer service & client care experience is preferred but not required.
Duties of the role:
Understand our customer service policies and retention processes working directly with our clients. Your goal will be to provide outstanding customer service through multiple channels. Responsibilities include but are not limited to:
Answering any questions or concerns
Help our customers with upgrades and downgrades
Manage referrals and accounts
Provide guidance and route feedback
Contribute with recommendations and ideas for improvement
Other duties as assigned
Qualifications:
Excellent verbal communication skills, both verbal and written
Be self-motivated and have strong desire to work with people
Excellent time management skills
Positive attitude; going above and beyond to satisfy each customer
Be outstanding at relationship building
Must live in the state of New Jersey
We are looking for someone to start as soon as possible and will be conducting online interviews. Applicants must be authorized to work in the United States and be at least 18 years old.
Full Time
$40k-50k (estimate)
10/05/2023
08/11/2024
The job skills required for Customer Service Representative - Work from Home include Customer Service, Verbal Communication, Time Management, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - Work from Home. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - Work from Home. Select any job title you are interested in and start to search job requirements.
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