Standard Biotools is Hiring a Senior Sustaining Engineer Near South San Francisco, CA
Would you like to join an innovative team driven by a bold vision - unleashing tools to accelerate breakthroughs in human health? Would you like to join an innovative team creating technology to power groundbreaking insights in academic, clinical, pharma and biotech research? It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: •Keep customers front and center in all of our work •Be accountable and deliver on commitments •Drive continuous improvement •Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment Standard BioTools is looking for motivated Senior Sustaining Engineer who as a part of Research and Product Development team will play an essential role in development of commercial proteomic and genomic analysis systems. Working as a part of a team, the successful candidate will monitor product design from design lock phase through the product life cycle and EOL. This detail-oriented candidate will be the R&D point of contact for service and quality troubleshooting initiatives, driving product quality and performance improvement through change control and communicating feedback to the rest of the Engineering team. As a member of the broader San Francisco Engineering Team, the Senior Sustaining Engineer will be working on a collection of initiatives focused on automation and/or miniaturization of biotechnology techniques utilizing all Standard BioTools technologies (microfluidics, mass cytometry, and molecular- and bio-technologies geared toward genomics and proteomics). SSF Engineering Team members interact with R&D staff around the world, including Markham, Ontario, Canada; Boulder, Colorado; and Singapore and, as such, some travel betwixt sites is expected. Essential Duties:
Monitoring and reporting of product performance (e.g., MTBF, customer down time, time to resolution, etc.) and find/propose positive NPV improvements
Engage directly with Service organization to manage system troubleshooting, failure analysis, and recovery; minimize customer down time:
Comfortable troubleshooting electromechanical systems
Root cause discovery
Comfortable reporting on recovery status to all internal and external customers
Post-design lock FMEA and Risk Management
Capable of initiating formal change proposals driven by risk/failure mitigation
Manage quality initiatives and change control for launched products
Help institute process controls
Point of contact for complaints and CAPAs
Vendor management for custom/complex subsystems including some specification creation
Engage during transfer to manufacturing, including creation of work instructions for system assembly and test
Some Mechanical Engineering:
Hands-on prototyping and assembly of test fixtures
Keep engineering lab and tools maintained and calibrated
Qualifications
BEng in Mechanical Engineering or similar with demonstrated experience (preferably 5 years) in product sustaining
Good working knowledge of complementary disciplines eg. optical, electrical, motion systems, pneumatic systems, microfluidics
Excellent working understanding of Solidworks PDM and its workflows
Demonstrated understanding and use of the scientific method
Understanding of regulated quality systems (e.g. ISO 13485) and applicable product safety standards
Excellent written and oral communication skills and a proven ability to work well on a multi-disciplinary team; explains complex information to others in straightforward manner
Experience in Lean environments and associated tools: Standard Work, A3 creation, Bowler generation, PDCA Problem Solving
Demonstrated ability to create assembly work instructions and
Good initiative and willingness to influence design decisions, critical thinker willing to challenge assumptions, self motivated and willing to learn, enjoys a faster paced environment and is open to critical feedback
Ability to work on-site at least 80% of working days
Ability to travel up to 10% (domestic and international) when necessary