About Us

Stanley, a HAVI company, is defined by Creativity, Building and Invention. We are makers of the legendary bottle and box. Driven by purpose, passion, and performance. Obsessed with making a difference and keeping our promises. Proud of our yesterday and focused on building the team of tomorrow.

Position Overview

We are seeking a detail-oriented and proactive individual to join our team in a dual-role capacity, splitting time equally between Customer Retention and Merchandising. This position is integral to our efforts in enhancing customer loyalty while ensuring our online store is accurately merchandised and optimized. You will collaborate closely with cross-functional teams, including Retention Marketing, Merchandising, and the Global Supply Chain (GSC), to support key business initiatives.

What You'll Do

Retention:
- Build and test email campaigns targeting the US and Canadian markets.
- Lead the execution of the Zodiac series emails and other sustainment campaigns as assigned by the Assistant Retention Manager.
- Support Notify Me reporting and User Acceptance Testing (UAT) for Ignite launches.
- Track and report weekly campaign-level performance metrics.
- Provide landing page support for retention-focused campaigns, ensuring that collection landing pages are built and optimized before email traffic is directed to them.

Merchandising:
- Support the process of removing sold-out and non-replenishable products from the site.
- Oversee the re-merchandising of collections by combing the site and updating sold-out items.
- Partner with the GSC on new product setups to ensure Product Detail Page (PDP) accuracy at launch.
- Manage the site issue ticket queue, troubleshooting and resolving issues as needed.
- Lead efforts to tag sale products and merchandise sale collections.

Who You Are
- A highly organized individual with the ability to juggle multiple tasks and deadlines.
- A proactive problem-solver who takes ownership of tasks and sees them through to completion.
- Detail-oriented with a strong focus on accuracy, especially in data management and content presentation.
- A team player who enjoys collaborating with others and can communicate effectively across departments.

Experience and Education
- Previous experience in email marketing, customer retention, or merchandising is highly preferred.
- Strong understanding of eCommerce platforms and product management.
- Proficient in using data analytics tools to track campaign performance and identify areas for improvement.
- Experience with project management and issue resolution in a fast-paced environment.
- Bachelor’s degree in marketing, business, or a related field is preferred.

Stanley is committed to a diverse and inclusive work environment. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach recruiting@stanley1913.com.

The hourly pay range for this position is for a successful candidate within the state listed. The successful candidate’s actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience. Stanley is a total rewards company, which includes rewards beyond base salary. At Stanley, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.

About HAVI

HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. Whether we are sourcing, storing or delivering products, we bring unmatched category expertise and unrivaled operational excellence, combined with powerful digital analytics and insights. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s business units include Supply Chain, tms and Stanley. Our portfolio of businesses offers best-in-class sourcing and supply chain capabilities, brand defining marketing and promotion services and innovative consumer products. For more information, please visit HAVI.com, tmsw.com and stanley1913.com.

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