Stardog applies the power of semantic graphs with AI and LLMs to turn data into usable knowledge. Industry leaders including Bosch, NASA, and Raytheon use Stardog to deliver mission-critical information synthesized from multiple sources. One of Fast Company's prestigious Most Innovative Companies, Stardog is a venture-backed company with a globally distributed team.

We are rapidly growing and are looking to add a customer-centric, technical professional to deliver world class customer experiences. As part of the Professional Services team, you will work directly with customers in concert with our Customer Success, Sales & Marketing, Engineering, and Product organizations to help customers use Stardog to solve complex business problems.

Responsibilities

Act as a primary technical resource for new and existing customers providing hands-on support and know-how, while moving the engagement forward from implementation to production

Provide expertise to sales and pre-sales engineers to scope, design and support technical evaluations.

Build reusable artifacts including demos, visualizations, and other tooling. This may include data science notebooks, example queries, spark jobs, Kubernetes configurations and ontologies.

Support cloud-based implementations on Amazon, Azure and Google Private Cloud.

Requirements

• Strong communications skills with a demonstrated ability to clearly define and explain complex processes, work positively with customers at various skill levels and take responsibility for delivery and follow-up are a must
• Minimum of 3 years experience working with data operations for enterprises, especially supporting RDF, ETL (Nifi), SQL (DB2, Oracle, etc.) and/or Databricks is required
• Some technical proficiency and/or certifications for cloud hosting environments is required

• Experience in enterprise data architecture and/or data modeling for large enterprises
• Programming proficiency in Java and/or Python
• Familiarity with machine learning or Generative AI is highly desirable

Stardog is proud to be an Equal Employment Opportunity Employer. Individuals seeking employment at Stardog are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any other characteristic protected by law.