Stark/Portage Area Computer Consortium (SPARCC)

Fiscal Support Specialist Intern

Job Description:

Under the direction of the SPARCC Director(s), the fiscal support specialist intern is responsible for fiscal operations support services for the educational entitites associated with the SPARCC consortium.

Major Responsibilities:

• Provide rapid detection and solution to the current fiscal software application inquiries and effective means of ‘trouble-shooting’ user questions, concerns and needs.

• Assist, plan and deliver training for users on the current fiscal software.
• Act as primary contact between member districts and SPARCC.
• Keep users notified of changes and/or updates to the current fiscal software applications and supporting software modules.
• Plan, write and distribute documentation as necessary to provide effective professional development, training and support for users.
• Assist in developing various software procedures as needed by SPARCC.
• Escalate and manage incidents with state support agencies.
• Maintain, enhance and fulfill an understanding of the current fiscal software operating system and file structure.
• Maintain, enhance, and fulfill user defined reports and data requests.
• Perform other duties as assigned by the Fiscal Manager.

Knowledge, Skills, and Abilities:

• Ability to read, understand, and develop instructional software documentation to conduct training programs in the use of software applications.

• Ability to work cooperatively with many individuals of varying skill sets and to handle information professionally and confidentially.
• Ability to prioritize tasks.
• Familiarity with various computer systems and ability to use associated computer equipment.
• Ability to effectively present information to a group of trainees.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Required Qualifications:

• Ability to read and understand software documentation, to develop instructional materials as needed, to conduct training programs in the use of software applications.

• Ability to work cooperatively and harmoniously with many individuals of varying backgrounds and to handle information professionally and confidentially.
• Ability to organize tasks into a logical and purposeful sequence.
• Familiarity with various computer systems and ability to use associated computer equipment.
• Ability to communicate with other employees and train others in the use of computer equipment.

Desired Qualifications:

• Proficient knowledge of spreadsheet, word processing software and operating systems.

Supervises:

• None

Employment Terms:

• As needed

This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed by the incumbent. The incumbent will be required to follow the instructions and perform the duties required by the incumbent's supervisor, appointing authority.

“An Equal Opportunity Employer”