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2 Help Desk Coordinator Jobs in Athol, MA

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L.S. Starrett Company
Athol, MA | Full Time
$52k-65k (estimate)
2 Weeks Ago
STARRETT
Athol, MA | Full Time
$71k-89k (estimate)
2 Weeks Ago
Help Desk Coordinator
STARRETT Athol, MA
$71k-89k (estimate)
Full Time | Durable Manufacturing 2 Weeks Ago
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STARRETT is Hiring a Help Desk Coordinator Near Athol, MA

Job Summary:

  • Manages the Information Technology help desk operations.
Duties and Responsibilities:
  • Managing critical asset information data for User Access, Software Licenses, Computer Inventory, Mobile Phones and Printer Support Programs
  • Handling/Computing communication input: Email, Phone and In Person
  • Manage Access Control System for New Hires, Transfers, Terminations, New Users and Change Access Grants.
  • Perform Asset Tagging
  • Manage IT Peripheral Supplies.
  • Work directly with Tech Support Level II & System Admin

Qualifications:

  • Must be Excellent in MS Excel and good in MS Word and Internet.
  • Must be Excellent in Customer Service.
  • Must have strong Organizational skills, be Detail Oriented and able to multi-task.
  • Must be very skilled in Ticketing Systems.
  • Ability to interact well with all levels of users.
  • When time is available, Aggressively Extend Skills needed to handle Tech I issues.

Education Requirements:
Minimum High School Diploma or GED
Years of Experience:
Minimum 2 years experience

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$71k-89k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

08/08/2024

WEBSITE

starrett.com

HEADQUARTERS

ATHOL, MA

SIZE

1,000 - 3,000

FOUNDED

1880

TYPE

Public

CEO

DOUGLAS A STARRETT

REVENUE

$200M - $500M

INDUSTRY

Durable Manufacturing

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About STARRETT

Starrett manufactures Precision Tools, Gages, Measuring Instruments and Saw Blades.

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The following is the career advancement route for Help Desk Coordinator positions, which can be used as a reference in future career path planning. As a Help Desk Coordinator, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Coordinator. You can explore the career advancement for a Help Desk Coordinator below and select your interested title to get hiring information.