33 Customer Service Representative Jobs in Hoover, AL
State Farm - Ben True Agency is Hiring a Customer Service Representative Near Hoover, AL
Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer service.
Responsibilities:
- Respond to customer inquiries via phone, email, and text
- Provide information about products and services
- Resolve customer complaints in a professional manner
- Maintain customer records by updating account information
- Utilize sales techniques to promote products and upsell when appropriate
Requirements:
- Proven experience in customer service
- Excellent communication skills
- Ability to analyze and solve customer problems
- Demonstrated ability to communicate effectively and professionally
- Familiarity with phone etiquette and customer service best practices
Job Type: Part-time
Expected hours: 20 – 30 per week
Experience level:
- No experience needed
- Under 1 year
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Commute:
- Hoover, AL 35244 (Preferred)
Ability to Relocate:
- Hoover, AL 35244: Relocate before starting work (Preferred)
Work Location: In person
Job Summary
Part Time
$36k-45k (estimate)
06/15/2024
10/12/2024
The job skills required for Customer Service Representative include Customer Service, Products and Services, Communication Skills, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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