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Corporate Values: Integrity, Respectful, Leadership, Sustainable
Alaska Housing Finance Corporation
PROPERTY MANAGEMENT ASSISTANT I
Juneau/Job #24-8456 PCN 386
Position Summary: Responsible for assisting the Property Management team in the overall management of low-income public housing.
Reports to: Property Manager II or III or Property & Program Manager II or III
OVERVIEW
This dynamic position works within a team environment to provide Alaskans access to safe, quality, affordable housing. The incumbent of this position must demonstrate strong cognitive ability in assessing and evaluating problems, have capacity in determining priorities and managing multiple projects related to AHFC Public Housing and voucher program standards. The incumbent must also have strong decision-making skills and ability to learn and apply housing policies, procedures, and rules. Must have the ability to listen and communicate with a diverse group of individuals and must have excellent communication skills, both verbal and written.
SUPERVISION RECEIVED AND EXERCISED: Non-exempt, non-supervisory position.
Examples of Duties
The incumbent of this position is responsible for assisting in the management of low-income public housing and possessing knowledge of the voucher program, including, but not limited to, the following duties:
This position will be responsible answering, screening, and directing telephone calls to include complaints to the appropriate AHFC Staff. Responsible for making, rescheduling, and cancelling appointments as necessary. Providing accurate program information to clients or prospective applicants to include assistance with applications to housing programs, via paper, office Kiosk or online support with Rent Café. Will assist with reviewing application for completeness, potentially obtaining verifications and inputting client information into AHFC computer systems. This position may be required to provide appropriate community resource referrals. Giving or receiving client information in accordance with privacy guidelines or regulations. May provide information on applicant or client grievance procedures.
Ensuring at least “standard” performance under HUD’s assessment system indicators: by assisting with inspections of the physical condition of the units, buildings and systems. Assisting with documenting and reporting on resident satisfaction and other basic property management tasks.
Carrying out the work of the property in a manner that complies with all applicable Federal State and local laws, regulations, and AHFC policies and procedures, such as Civil and Disability rights, Fair labor standards practices, OSHA standards, and data privacy laws.
This position assists to maintain the financial health of the property and housing portfolio by assisting with the following, to include but not limited to: tracking of monthly and year-to-date income and expenditures; Acceptance of rent, daily cash balancing and deposits, and appropriate entry of cash activities into AHFC computer systems; Track Utility payments with local service providers, to include payments, charges, and notices; Purchasing goods and services, under the direction of the supervisor; Assisting with inventory control of all equipment, materials, and supplies; Assembling information and assisting with preparation of reports as required.
Assist in guiding day-to-day maintenance needs of the property. This position may assist with the Work Order phone line, forwarding emergent information to maintenance. Responsible for assisting maintenance staff with data entry or tenant billing. May walk the property, as needed, (rain or shine) to check for abandoned property, curb appeal standards compliance, hazardous conditions, and other needs. May inspects common areas, hallways, community rooms, and interior hallways daily and to ensure clean and safe environments provide for tenants. May report found deficiencies to property management or maintenance. May conducting NSPIRE inspections of each unit, documenting the results and correcting all deficiencies, including workability of smoke alarms. Assist Property Manager to coordinate with the HUD NSPIRE inspector to ensure that all units are available for inspection and that all deficiencies noted are corrected within the HUD-specified timeframes.
Coordinating with admissions staff to ensure prompt leasing of ready units. May assist with marketing and recruitment of applicants for the waiting list. May assist applicants in completing applications for public housing. May assist with client applications by obtaining verifications, inputting applications to the AHFC computer system, establishing applicant files, providing applicants with information on privacy requirements, establishing and maintaining tenant files.
This position assists with enforcing the lease firmly and fairly on all residents. Assisting with notifying residents, to include but not limited to: upcoming annual re-exam 90 to 120 days before the anniversary date; issuing notices for non-payment of rent by the required calendar day of the month; issuing notices for non-payment of charges in addition to rent by the required calendar day of the month; assisting with processing and filing a resident for lease termination.
Assist with maintaining adequate systems for resident safety and security. The position will respond promptly to any hazardous situations to prevent accidents. May be responsible for promoting, educating, and supporting health and safety practices regarding housing and residential life.
Other duties as assigned.
Knowledge, Skills and Abilities
Knowledge of: Business English and math; proper communication techniques; office practices and procedures, effective human relation concepts. Basic property management concepts and practices.
Skills in: Organizing data and files; interpreting regulations; implementing and following procedures; making mathematical computations; selecting and applying guidelines and procedures; interviewing techniques; typing; operate 10-key by touch and operate a personal computer.
Minimum Qualifications
High school diploma or GED and two years’ experience in general office practices or property management, or a combination of the two. Office experience must include clerical duties such as typing, filing, copying and computer experience (Word, Outlook, and Excel preferred).
Must have valid Alaska Driver’s license (or be able to obtain one within 5 calendar days of beginning employment) and show proof of good driving record, when requested.
This is a level 13 position with an annual salary of $46,280.10 (26 pay periods). Excellent benefits package.
Insurance Benefits
Optional Insurance Benefits
Retirement Benefits
Paid Leave & Other Benefits
All external applicants tentatively selected for this position shall be required to submit to urinalysis and breath alcohol testing to screen for illegal drug/alcohol use and complete a pre-employment physical prior to appointment.
APPLICATIONS WILL BE ACCEPTED UNTIL THE POSITION IS FILLED
To apply for this job and all jobs, please go to AHFC website linked below.
https://www.ahfc.us/about-us/jobs/all-job-seekers
PLEASE DO NOT APPLY AT WORKPLACE ALASKA
AHFC May Offer Hybrid Teleworking Opportunities for Some Positions
AHFC provides employment opportunities to low and very-low income persons, in compliance with Section 3 of the HUD Act of 1968. Public Housing Residents are encouraged to apply.
N/a
Full Time
Public Administration
$88k-119k (estimate)
07/27/2024
07/28/2024
alaska.gov
JUNEAU, AK
3,000 - 7,500
2017
MICHAEL DUNLEAVY
$5B - $10B
Public Administration
Agriculture Division is an information technology and services company based out of 100 Main St # 200, Little Rock, Arkansas, United States.
The following is the career advancement route for Property Management Assistant I positions, which can be used as a reference in future career path planning. As a Property Management Assistant I, it can be promoted into senior positions as a Commercial Property Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Property Management Assistant I. You can explore the career advancement for a Property Management Assistant I below and select your interested title to get hiring information.