4 Division of Youth Services Marketing and Communications Manager. Jobs in Denver, CO
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Division of Youth Services Marketing and Communications Manager.
$125k-165k (estimate)
Full Time
3 Weeks Ago
State of Colorado is Hiring a Division of Youth Services Marketing and Communications Manager. Near Denver, CO
Department Information This position is open to current Colorado residents only. Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!Division of Youth ServicesThe purpose of the Division of Youth Services (DYS) Communication and Records unit is two-fold. First, the responsibility of the unit is to ensure effective management and organization of statutorily protected records related to youth involved in the juvenile justice system. It Involves handling sensitive information, maintaining accurate and up-to-date records, and facilitating effective communication with legal representatives (courts, law enforcement, district attorneys, defense attorneys), youth advocates, treatment providers, and family representatives. Their goal is to support the legal process, rehabilitation, and successful reintegration of young individuals in a manner that respects their privacy, promotes transparency, and enhances community engagement.
The second branch of the unit facilitates communication and marketing channels. Effective communication within the youth corrections system is crucial for coordinating services, collaboration among staff, and information dissemination to relevant stakeholders. The work unit is responsible for facilitating communication channels between various personnel, including client managers, medical staff, counselors, teachers, and administrators. They may utilize communication tools such as email, internal messaging systems, and meetings to ensure an efficient exchange of information. Marketing within the division aims to promote programs, services, and initiatives that benefit the youth involved in the DYS system. The work unit may develop marketing strategies to raise awareness among stakeholders,
including the community, families, and potential partners such as legislators. This could involve creating informational materials, establishing an online presence, and engaging with the media. The purpose of marketing is to highlight the positive aspects of the DYS system, showcase success stories, and attract support for rehabilitation and reintegration efforts.
Opt in below to receive text message updates on CDHS recruiting events! CDHSCareers Description Of JobAbout the Position:ResponsibilitiesThe overarching purpose of this combined position is to streamline and optimize organizational operations related to records management, communication, marketing, and contract administration for the unit. By efficiently managing records, implementing effective communication strategies, promoting the organization's successes, and ensuring proper contract management, the position aims to enhance productivity, maintain compliance, foster positive stakeholder relationships, and contribute to the overall success of the organization. This multifaceted role entails three overarching responsibilities:
Work LeadManagement relies on this position to assign work to team members, prioritize work activities to assure completion in the face of routine or shifting deadlines, analyze areas in which processes may create additional work, and with corresponding decisions to amend or change these processes to create efficiencies.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental InformationHow To ApplyThe Assessment ProcessFor additional recruiting questions, please contact Isaac.Phelps@state.co.us About UsIf your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
Our ValuesWe believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~Toll Free Applicant Technical Support
The second branch of the unit facilitates communication and marketing channels. Effective communication within the youth corrections system is crucial for coordinating services, collaboration among staff, and information dissemination to relevant stakeholders. The work unit is responsible for facilitating communication channels between various personnel, including client managers, medical staff, counselors, teachers, and administrators. They may utilize communication tools such as email, internal messaging systems, and meetings to ensure an efficient exchange of information. Marketing within the division aims to promote programs, services, and initiatives that benefit the youth involved in the DYS system. The work unit may develop marketing strategies to raise awareness among stakeholders,
including the community, families, and potential partners such as legislators. This could involve creating informational materials, establishing an online presence, and engaging with the media. The purpose of marketing is to highlight the positive aspects of the DYS system, showcase success stories, and attract support for rehabilitation and reintegration efforts.
Opt in below to receive text message updates on CDHS recruiting events! CDHSCareers Description Of JobAbout the Position:ResponsibilitiesThe overarching purpose of this combined position is to streamline and optimize organizational operations related to records management, communication, marketing, and contract administration for the unit. By efficiently managing records, implementing effective communication strategies, promoting the organization's successes, and ensuring proper contract management, the position aims to enhance productivity, maintain compliance, foster positive stakeholder relationships, and contribute to the overall success of the organization. This multifaceted role entails three overarching responsibilities:
- Communication and Marketing: The position focuses on developing and implementing communication and marketing strategies. This involves creating effective communication channels, both internally and externally, to facilitate information sharing among staff and stakeholders. Additionally, the individual works on marketing the division’s programs, outcomes, and successes. This may include designing promotional materials, managing an online presence, and engaging with various media platforms.
- Records Management: The position takes a lead worker role in managing and organizing records within the division. This includes developing and implementing efficient systems for record maintenance, retrieval, and disposal. The aim is to ensure accurate and secure recordkeeping practices, adherence to legal and regulatory requirements, and easy access to information when needed.
- Contract Management: The position is responsible for overseeing contract administration processes within the Records and Communications Unit. This involves managing contracts with vendors, suppliers, or service providers. Duties may include contract negotiation, drafting and reviewing agreements, monitoring contract performance, ensuring compliance with terms and conditions, and resolving contract-related issues.
- Plan and design communication strategies and goals that support and align with Department, Office, and Division goals. This includes developing internal and external communications, the release of reports, and informational material that communicates programmatic initiatives or legislative changes to the appropriate stakeholders.
- Develop and direct the annual communications outline including goals, objectives, tactics, timing, and measurements. This should address DYS and Department information that needs to be communicated to employees, community partners, media, and the general public.
- Manage continuous improvement in DYS Client and Stakeholder Communications’ efforts by reviewing current practices, identifying gaps and areas of opportunity to better communicate the DYS mission, vision and achievements. Develop innovative ways to accomplish these efforts.
- Responsible for enforcing the DYS and CDHS branding strategy, implementing communication protocols, and ensuring the Division Region and Facility communications abide by the set standards.
- Directs the DYS messaging across social media platforms while maintaining confidentiality standards established in 19-1-304 C.R.S. and applicable federal statute.
- Directs marketing of DYS and youth accomplishments internally and externally to DYS. Coordinate with CDHS Communications to develop and market media pitches.
- Identify and develop positive youth and Division story content to share in social media and newsletters. Generate and post blogs on the Division external facing website.
- Designs, improves, and updates content on the Division’s website and assists in the development of the Division’s annual report.
- Manages the contracting of services for the Division related to records and marketing.
- Directs all Division video messaging and content.
- Creates and executes a quarterly stakeholder “DYS Minute” report highlighting facility and regional office activities and highlights. This report is marketed to stakeholders including legislators and youth advocate groups.
- Management of the DYS records process, including the proper, legal release and redaction of facility-based records, medical records and regional based records.
- Expert for the management, tracking, and execution of court ordered expungements.
- Directs the annual creation and maintenance of standards
- Creates and updates policy for the maintenance and storage of both open, closed, and expunged records, and tracking systems for annual records requests.
Work LeadManagement relies on this position to assign work to team members, prioritize work activities to assure completion in the face of routine or shifting deadlines, analyze areas in which processes may create additional work, and with corresponding decisions to amend or change these processes to create efficiencies.
- This position is responsible to establish annual and monthly work plans to accomplish assigned deliverables.
- Responses to media
- Manage DYS web and intranet content strategies in partnership with the CDHS Communications Office
- Responds to Colorado Open Records Act Requests (CORA), and media inquiries.
- Other duties as assigned
- Please note that the candidate in this position will be required to report to the office 2 days per week and may work from home the other three days. (Although the workplace arrangements for this position are hybrid remote, that is not a guarantee that this position will remain hybrid, and these arrangements may change without prior notification based on busy demands.)
- Seven (7) years experience in communications, business administration criminal justice, sociology, or in an occupation related to the work assigned to this position.
- A combination of education, in communications, business administration criminal justice, sociology, along with relevant experience in an occupation related to the work assigned equal to seven (7) years, (i.e. bachelors degree, and 3 years experience).
- Experience in design programs such as Adobe Creative Suite, including InDesign and Illustrator. Knowledge and experience in website design and the creation of marketing materials is highly desirable.
- Ability to travel (1x per month estimate) statewide
- Full Background CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children).
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental InformationHow To ApplyThe Assessment ProcessFor additional recruiting questions, please contact Isaac.Phelps@state.co.us About UsIf your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
- Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
- Medical and dental health plans
- Employer supplemented Health Savings Account
- Paid life insurance
- Short- and long-term disability coverage
- 11 paid holidays per year plus vacation and sick leave
- BenefitHub state employee discount program
- Employee Wellness program
- Excellent work-life programs, such as flexible schedules, training and more
- Remote work arrangements for eligible positions
- Some positions may qualify for the Public Service Loan Forgiveness Program. For more
Our ValuesWe believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~Toll Free Applicant Technical Support
Job Summary
JOB TYPE
Full Time
SALARY
$125k-165k (estimate)
POST DATE
06/05/2024
EXPIRATION DATE
07/03/2024
HEADQUARTERS
FORT COLLINS, CO
SIZE
>50,000
FOUNDED
2019
CEO
DENISE SELDERS
REVENUE
$10B - $50B
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