Engineering a world of possibilities 

Primary Responsibilities:

Coordination of Risk Management Program

• Influence and drive an environment of strategic thinking by collaborating with all stakeholders and implementing best practices in Risk Management.
• Coordinate with Compliance and Policy department to develop various Risk Management policies and procedures for campus.
• Collaborate with other departments (e.g., Environmental Health and Safety, Human Resources, Facilities Management, Office of General Counsel, etc.) to facilitate risk assessment of property conservation and loss control, environmental compliance, health and safety, emergency management and business continuity.
• Implement and coordinate a combination of risk retention and transfer strategies to protect the physical, financial and human assets of the University.
• Develop and implement programs to mitigate the consequences of financial loss across the University.
• Prepare reports and documentation about the risk management processes and communicate to the stakeholders regarding the same. Manage applicable budgets.
• Direct and manage the review of contracts and certificates of insurance to manage risk stemming from the University’s contractual relationships.
• Provide oversight with appropriate guidance and training to campus departments.
• Manage intake and review of requests for events involving minors on campus, drone flight requests and other risk matters.
  • Monitor incoming messages in department shared email boxes for initial review and intake of risk related matters.
  • Provide guidance to and answers questions for the campus community regarding risk related matters.
  • Review of Minors on Campus and Drone Flight requests and provide response to campus.
  • Updates and maintains records/files regarding risk related matters.

Risk Management Claim Management (Intake, Tracking and Reconciliations)

• Create, recommend and implement practices and procedures for efficient intake and maintenance of the risk management claims.
• Coordinate Risk Management claims with Insurance Providers, specifically:
  • Collect loss information for property and liability claims.
  • Coordinate with adjustors, internal and external parties to settle claims.
  • Coordinate the distribution of settlement and allocation of deductibles.
  • Develop University risk control and claim management process that can mitigate future claims and potentially reduce costs.
  • Ensure internal parties are reimbursed for loss expenses by managing risk claims funds and transferring funds through journal entry, as appropriate.
• Communicate clearly and concisely when corresponding with end users to collect claim information and when corresponding with insurance broker or claims adjustors regarding insurance claim matters.
• Maintain and reconciles risk management claim financial transactions, ensuring risk management claims account is up to date whenever possible.
• Determine and create appropriate journal entries to move funds between relevant accounts (e.g., Risk Management Claims Account, Risk Management Reserve Account, various Department Accounts).
• Ensure Risk Management Reserve Account is regularly reconciled and make recommendations to Executive Director regarding the adequacy of the balance.
• Coordinate with Office of General Counsel and/or Attorney General’s Office, as necessary, to review and manage claims.

Maintain University Insurance Coverage

• Manage University insurance policies.
• Conduct regular insurance policy reviews, research and compile loss trends, and classify risks to optimize coverage and claim settlements.
• Work with campus departments to gather required information for annual insurance policy renewals.
• Ensure renewal applications and University resource lists (e.g., property, equipment, autos, employees, etc.) are updated and provided to insurance broker timely.
• Coordinate with campus to determine new types of insurance coverage that may be necessary throughout the year. Update and manage resource lists throughout the coverage period.
• Manage invoices and payment of premiums and deductibles in a timely manner.