Requisition No: 827479 

Agency: Commerce

Working Title: 827479 - GOVERNMENT OPERATIONS CONSULTANT II - 40034039

 Pay Plan: Career Service

Position Number: 40034039 

Salary: $50,250.00 - $55,000 

Posting Closing Date: 06/25/2024 

Total Compensation Estimator Tool

JOB TYPE: FULL TIME / Career Service
POSITION LOCATION: Tallahassee, FL (relocation benefits are not available for this position)

Government Operations Consultant II
OPEN COMPETITIVE

www.floridajobs.org/

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The Government Operations Consultant II (Workforce Programs Consultant) is a member of the Policy and Guidance Unit within the Division of Workforce Services, Bureau of One-Stop and Program Support.

This position provides policy direction, guidance, training, and technical assistance to Local Workforce Development Boards (LWDBs) and one-stop delivery partners for assigned workforce development programs. The incumbent may be assigned to:

• One or more of the following workforce development programs: Wagner-Peyser, Workforce Innovation and Opportunity Act (WIOA), or Reemployment Services and Eligibility Assessment; and/or
• Local Workforce Development Area and Board Governance.

Additionally, the position identifies areas of opportunity, as well as promising and best practices, makes recommendations to management on improving and creating efficiencies for assigned workforce program(s), and provides recommendations regarding program structure and service delivery strategies for use by LWDBs and the one-stop delivery system.

We are seeking a candidate who has excellent writing, training, and customer service skills, works well independently, and is a meaningful contributor in a team environment. Additionally, we are seeking a candidate who is skilled in researching and troubleshooting issues and is able to professionally speak and correspond with members of management, job seekers, employers and LWDB leadership. Excellent organizational skills and project/deadline tracking skills are also essential.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. You will play a critical role in overseeing and providing guidance for the local operation of assigned workforce development programs.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/).
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach (https://choosetallahassee.com/beaches-near-tallahassee/).

• Within a state having no state income tax for residents of Florida.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options (health, life, dental, vision, and other supplemental option)
• Retirement plan options, including employer contributions (www.myfrs.com)
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Pay:

$50,250.00 - $55,000 Annually

Your Specific Responsibilities:

Provides direction, guidance and technical assistance for workforce programs which includes the development of appropriate training and providing the training as needed.

Conducts research of federal and state statutes, regulations, and other governing authorities to develop, review and update programmatic policies, procedures, guidelines, and state and local plans. Evaluates the impact of statutes, regulations and governing authorities on operations, identifies potential problems, and recommends appropriate action.

Provides guidance and assistance to agency management, program administrator and staff in the management and operation of programs and responsibilities. Consults with management on the development and implementation of training and technical assistance to improve workforce program outcomes.

Investigates, assesses, analyzes, and makes recommendation(s) to resolve issues and problems presented by management staff. Consults with staff members to develop solutions for programmatic operational problems.

Participates in quality assurance reviews, assists with or prepares reports, and follows up on concerns. Provides feedback on updating quality assurance tools, as needed. Participates in data validation on site reviews, as needed.

Required Knowledge, Skills, and Abilities:

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to utilize problem solving techniques.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of the Department.
• Travel is required; approximately 15-20%.

Preferred:

• Bachelor’s degree from an accredited college or university or four years of equivalent work experience that is relevant to this position.
• Experience providing direction, guidance and technical assistance for workforce programs or other state or federally funded programs.
• Experience researching federal and state statutes, regulations, and other governing authorities in a professional or academic setting.
• Experience providing training to external audiences for a state or federally funded program.
• Direct experience with workforce programs such as Wagner Peyser, Workforce Innovation and Opportunity Act or Reemployment Services and Eligibility Assessment.
• Business writing experience in a professional or academic setting.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.