Requisition No: 830454
Agency: Commerce
Working Title: 830454 - BENEFITS SERVICES SPECIALIST I - 40046220
Pay Plan: Career Service
Position Number: 40046220
Salary: $38,175.54 - $42,000.00
Posting Closing Date: 06/12/2024
Total Compensation Estimator Tool JOB TYPE: FULL TIME / Career Service
POSITION LOCATION: Fort Lauderdale, Tallahassee, Orlando , FL (relocation benefits are not available for this position)
Benefits BENEFITS SERVICES SPECIALIST I This position will be used for multiple vacancies.
INTERNAL AGENCY www.floridajobs.org/
Responsibilities Your Specific Responsibilities: This is professional work providing consulting services to the Reemployment Assistance Services Office to improve management capabilities and operational procedures. This position involves independent, complex administrative work providing management coordination of multiple processes within the Office of Reemployment Assistance Services.
Consults with and assists RA Program supervisors and other staff in the planning, developing and implementation of quality assurances and training policies and procedures in all special programs. Evaluates key performance indicators for reporting on section processes for quality management. Identifies core process difficulties hindering the accomplishments, monitors and presents results of surveys and recommendations of process improvements.
Consults with administrators, program supervisors and other process partners to resolve programmatic, administrative and operational issues and problems relating to the reemployment assistance benefit payment process and monetary determinations process for all programs which may include Special Payments, Wage Determinations, Combined Wage Claim (CWC), Disaster Unemployment Assistance (DUA), Trade Readjustment (TRA), Training Investment Program (TIP), Unemployment Compensation for Ex-Federal Employees (UCFE), Unemployment Compensation for Ex-Servicemen (UCX), and other programs. Investigates, analyzes, assesses and makes recommendations to resolve issues. Recommends operation policies and assists with the establishment of procedures as required for state and federal law changes, or as related to specific objectives.
Complete special project assignments, coordinating with associates, sections, bureaus, employers and employer representatives as needed. Coordinates, directs and reviews phases of documentation required to provide management reports. Respond to inquiries regarding specific problems or the Reemployment Assistance Program in general. Prepare written responses as directed. Compile and maintain required management reports and documentation.
Provide Resource Access Control Facility (RACF) Security Officer duties for the Determinations Section. Authorize RACF security and issue user identification. Maintain current listing of RACF associates and updating of profiles.
Required Knowledge, Skills, And Abilities

• Knowledge of reemployment assistance law, rules, policies and procedures.
• Ability to collect, evaluate and analyze data relating to reemployment assistance programs.
• Ability to review reemployment assistance functions to measure effectiveness.
• Ability to develop training materials and train others.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to plan, organize and coordinate work assignments.
• Ability to effectively communicate verbally and in writing.
• Ability to establish and maintain effective working relationships with others.

Qualifications As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. Minimum

• Duties and responsibilities of this position must be performed at the official work site of the Department.

Preferred

• Have at least two (2) years of experience working in the Reemployment Assistance (RA) Program Adjudication Unit.

Pay $38,175.54 - $42,000.00 Annually Our Organization And MissionFloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.
FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)
Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/
The Work You Will DoThis is a Career Service - Benefit Service Specialist I position in the Department of Commerce’s Reemployment Assistance Program, Adjudication - Performance Excellence Team Unit (PXT).
Job duties revolve around providing consulting services to the Reemployment Assistance Services Adjudication Unit to improve management capabilities and operational procedures. This position involves assisting the planning and directing with a consultive program to ensure coordination and efficiency among administrative, program and operational aspects of service delivery and providing liaison and consultant capabilities for the solution of operational and management problems.
The Difference You Will MakeFloridaCommerce Reemployment Assistance Adjudication Unit is a fast-paced work environment in which critical thinking and prioritizing is a must. Your knowledge and skills will be utilized to help our citizens as well as external/internal customers. As a member of the Performance Excellence Team this position supports the program areas that administer benefits to Floridians.
FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.
How You Will GrowFloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.
Tallahassee Where You Will Work: Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. T allahassee is a mid- sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.
Tallahassee Is

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources ( https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )
• Within a state having no state income tax for residents of Florida

Fort LauderdaleOnly 30 miles north of Miami, the City of Fort Lauderdale is known as the “Venice of America” because of its extensive canal system. Fort Lauderdale is eighth largest city in Florida and boast 300 days of sunshine, over 300 miles of waterfront and 24-miles of golden beaches. Fort Lauderdale is also home to Port Everglades which is one of the busiest cruise ports in the world and is a hub for international business, tourism and many other diverse industries. One of the best places in Florida for families to relocate to, Broward County has the sixth largest public-school system in the nation and is home to some reputable institutions including Broward College, Florida Atlantic University and Florida International University. With a myriad of businesses, hotels, restaurants, shopping and attractions available for residence and tourist Fort Lauderdale has a little something for everybody.
OrlandoOrlando is a magical city that is known for its warm weather and hospitality. With the moniker “The City Beautiful” there’s an incredible mix of fun things to do in Orlando that make it an ideal place to work, play and live. Orlando is also one of the fastest growing metropolitan areas in state with major job industries in hospitality, health care and technology. From major sporting events to its cultural arts and theater performances, Orlando has something for everyone.
Orlando Is

• Home to major higher learning institutions such as: University of Central Florida (UCF), Valencia Community College (VCC), Rollins College, and Full Sail University
• Approximately 90 minutes from many amazing beaches
• Within a state having no state income tax for residents of Florida.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options

( health, life, dental, vision, and other supplemental option )

• Retirement plan options, including employer contributions ( www.myfrs.com )
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program ( Eligibility required )
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com .

• We care about the success of our employees.
• We are always improving our technology, our tools, our customer’s experiences, and ourselves.
• A rewarding experience for reliable, compassionate, and professional employees.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.