Requisition No : 832710

Agency : Justice Administrative Commission

Pay Plan : State Attorneys JAC

Position Number : 21008390

Salary : $35,360.00

Posting Closing Date : 09 / 03 / 2024

Total Compensation Estimator Tool

LOCATION : Lee County

DIVISION : SAO Reception

POSITION TITLE : Front Desk Receptionist

DESCRIPTION :

This position will cover a wide variety of responsibilities, including Front Desk / Reception, scanning, and filing case files, processing mail, and other miscellaneous duties.

You must be able to multitask, work effectively in a fast-paced environment, and have outstanding communication and people skills.

Bi-lingual Spanish / English not a requirement but preferred.

Front Desk / Reception This position is essentially the first face of our office, greeting all visitors, helping them sign-in to our iLobby kiosk, and tracking all visitors through the iLobby dashboard.

Excellent oral communication and patience is imperative. Our agency utilizes a Centralized Phone System which will entail answering calls on a multiple line phone system for 4 of our offices in different counties, screen callers and transferring calls accordingly.

Clear communication and the ability to handle emotional and / or demanding callers with professionalism and courtesy is a requirement.

Our inhouse case management system, IJIS, will be utilized to assist in screening calls.

Mail Assist with screening, sorting, recording, and disseminating mail that comes into the office, which may require research with the IJIS case management system to determine the correct recipient.

EDUCATION AND TRAINING :

Any combination of training and experience equivalent to graduation from a standard high school or an equivalency diploma.

SKILLS AND ABILITIES :

• Must be able to lift 30 pounds.
• Must be able to bend, lift, push, walk, stand for extended periods of time.
• Must be able to work independently.
• Must be able to efficiently manage time and adhere to a strict schedule.
• Experience with MS Word and MS Excel.
• Ability to follow written and verbal instructions.
• Ability to communicate effectively and calmly.

Please email completed employment application to supportstaffapplicant@sao20.org.

NOTE : If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida.

Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735).

Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.

0455, F.S., Drug-Free Workplace Act.

Last updated : 2024-07-15