Requisition No: 830226
Agency: Business and Professional Regulations
Working Title: PARALEGAL SPECIALIST - SES - 79011338
Pay Plan: SES
Position Number: 79011338
Salary: 18,500.00 - 20,000.00 Annually
Posting Closing Date: 06/17/2024
Total Compensation Estimator Tool Division of Florida Condominiums, Timeshares and Mobile Homes Part-Time Paralegal Specialist-SES Position Number: 79011338
Hiring Salary: $18,500.00 – 20,000.00 **Open Competitive**
Our Organization And MissionThe mission of the Division of Florida Condominiums, Timeshares and Mobile Homes is to provide consumer protection for Florida residents living in the communities we regulate through education, complaint resolution, mediation and arbitration, and developer disclosure. The Division has the power and duty to enforce and ensure compliance with the provisions of statutes we regulate. The Division is comprised of two (2) bureaus, Compliance and Standards and Registration.
The Work You Will DoThis position is located within the Director’s Office of the Division of Condominiums, Timeshares, and Mobile Homes. This in-office position answers phones, directs calls, and assigns complaints received by the Division to appropriate staff. The position handles the division’s mail, including sorting, date stamping, scanning, and delivering.
Your Specific Responsibilities

• Collect the division’s mail daily, sort the mail, date-stamp the mail, scan the mail, and deliver the mail. Complete the tracking log for any deliveries.
• Read and assign complaints received through Escalations and Citizens Services to appropriate staff, record the data for the complaints in the appropriate tracking log, and close out the complaints when complete.
• Receive, investigate, respond to, resolve and maintain data on all inquiries, complaints and disputes between the division, unit owners, boards of directors, board members, community association managers and other affected parties. Encourage, facilitate and attend as a neutral resource, voluntary meetings with and between unit owners, boards of directors, board members, community association managers and other affected parties to resolve issues in order to avoid elevation of the dispute to a formal or administrative remedy.
• Identify, recommend and develop as appropriate, policies and procedures to assist unit owners, boards of directors, board members, community association managers, and other affected parties to understand their rights and responsibilities as set forth in Chapter 718, Florida Statutes, and Florida Administrative Code.
• Monitor and review procedures and disputes concerning condominium elections and meetings; draft recommendations for enforcement action to the Division of Florida Condominiums, Timeshares and Mobile Homes. Log and track all division action on any such recommendations.
• Identify and make recommendations to the Ombudsman for changes in division rules and procedures for the filing, investigation, and resolution of complaints filed by unit owners, associations and managers.
• Maintain case files and data on all inquiries, complaints and disputes received and processed.
• Develop and implement a system for reporting data on all activities of the office.
• Assist in the preparation and distribution of educational and reference materials and resources. Draft correspondence as directed by the Ombudsman or Attorney. Other related duties as assigned.

Knowledge, Skills, And Abilities

• Knowledge of Chapter 718, Florida Statutes, and the Florida Administrative Code.
• Knowledge and understanding of the condominium concept form of ownership.
• Knowledge of Robert's Rules of Order; ability to act as a neutral third party in disputes;.
• Ability to communicate effectively, both orally and in writing.
• Ability to gather, document, record and analyze data.
• Ability to make decisions and solve problems based upon evaluation and reasoning with the data and information accumulated.

Requirements Minimum Requirements :

• Associate Degree from an accredited college or university and two years of Administrative Office experience OR
• High School Diploma or the equivalent and completion of a training program to become a legal assistant, a paralegal, or a legal paraprofessional and one year of Administrative Office experience; OR four years of Administrative Office experience.

Preferred

• Fluent in both English and Spanish

Benefits The Benefits of Working for the State of Florida: “ Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com
***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***
Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
NOTE : This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Special RemindersMale applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.
A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.
The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.