Description

• Vision: A Healthier Southwest Idaho.
• Mission: To promote the health and wellness of those who live, work and play in Southwest Idaho.
• Values: Accountability, customer-focused, and teamwork influence the work we do and the difference we hope to make.

Are you looking for an opportunity to serve the communities of Adams, Washington, Payette, Gem, Canyon, and Owyhee counties? Do you crave a job where you can make a difference and serve the public? Southwest District Health (SWDH) is recruiting a Resources & Services Navigator (Case Manager) to join the dedicated group of public health professionals in their Pre-prosecution Diversion Program within the Division of Family and Clinic Services.

If you crave team-oriented work, purpose, and work/life balance, perhaps it's time you considered a career with SWDH. We're all about shaking up the stereotype that working in government is dull. We're disruptors and innovators, all passionately sharing the same vision of making Southwest Idaho the best place to live, work, and play. We believe in fostering a positive and inclusive workplace where everyone can thrive.

As a Case Manager and public health employee, you will serve an active role in improving the health of your community. As part of a small, but mighty team, you will provide case management services to individuals participating in the Pre-prosecution Diversion Program in coordination with the Canyon County Prosecuting Attorney’s Office. This role will empower clients to achieve their goals, promote their well-being, and advocate for their needs within the broader community. Individuals participating in this program will have unmanaged behavioral health conditions and are at risk of entering or repeatedly entering deeper into the justice system.

This is a limited-service position through June 2026 and may be extended as funding allows. Length of Limited-Service appointments are defined as appointments tied to funding for a specific program, grant or project that is not indefinite in nature.

This position may include a teleworking option from within Idaho.

Excellent Benefits

This budgeted, regular full-time position offers a competitive benefits package including PERSI (one of the BEST RETIREMENT system available in the Nation) with a lifetime benefit!

• Medical, Dental, and Vision benefits (Plan options offer employee only coverage for full-time/30 hours per week PPO $65/month for medical and vision and $11.80/month for dental, with a low premium cost for adding additional family members. Or a Free High Deductible Health Plan for employees only and low cost for additional members.)
• Life Insurance (FREE basic and paid for supplemental options for both the employee and eligible dependents.)
• 11 paid holidays per year and generous vacation and sick leave accrualbeginning as soon as you start (Holiday pay and accruals are calculated on a prorated basis depending on how many hours worked.)
• Optional 401K and 457 Saving Plans
• Wellness Programs
• Bring your canine friend to work on Fridays
• In-house gym and walking path
• Ongoing internal and external training opportunities
• Opportunity for Student Loan Forgiveness and Tuition Reimbursement!

Our generous benefits package elevates the total compensation for a full-time Resources & Services Navigator (Case Manager). Our offering transforms the hourly pay range from $22.76 - $26.78/hour to an estimated $34.44 - $39.36/hour, showcasing the value we invest in your well-being and professional growth.

Typical Duties:

Candidates must be able to complete the essential job functions with or without reasonable accommodation and meet all the mandatory qualifications of the position.

• Conduct interviews and review enrollment forms to understand participants' strengths and service requirements, identifying additional assessments as needed.
• Connect participants with appropriate community resources to meet their identified needs, including medical care, legal assistance, housing, and employment.
• Develop interim case plans in collaboration with participants, setting achievable goals and tracking progress to ensure completion.
• Introduce participants to available department services, community resources, and the assessment process, while also minimizing risks through appropriate referrals and continuous support during case management.
• Guide participants through the completion of required documents, explaining relevant laws, policies, and procedures to ensure accuracy and compliance.
• Refer cases to cross-program teams for development of an integrated service plan and ongoing case management
• Monitor client progress, recording achievements and agreements in detailed progress notes for ongoing tracking.
• Report on the performance of individuals to Canyon County and applicable community partners.

Minimum Qualifications:

You must possess all the minimum qualifications listed below to qualify for this position. All required experience and/or education must be listed under the work history section of this application OR on your resume and must include a detailed explanation of your roles and responsibilities at each relevant employer.

This position requires incumbents not related to a Canyon County Commissioner or other Canyon County elected Officials by blood or marriage within the second degree of kindred.

Minimum Qualifications (MQ):

• Good knowledge of Human services principles and practices, typically gained through either a closely related bachelor's degree, 2-4 upper division college courses related to the subject and 2-4 years of mid-level work experience closely related to the subject, or a combination of coursework and experience that represents the knowledge level above.
• Approximately 2 years of related work experience in the following areas:
  
  • In case management

MQ Specialty:

• Valid Driver’s License

Ideal Knowledge, Skill, and Abilities:

• Bachelor's degree in social work, psychology, counseling, or a related field.
• Previous work experience in case management, social services, or related fields.
• Strong interpersonal and communication skills.
• Knowledge of community resources and social service systems.
• Knowledge of human behavior and social environment.
• Knowledge of substance use, biological, and social effects.
• Knowledge of Idaho’s justice system.
• Ability to work independently and as part of a team.
• Ability to communicate effectively with a variety of individuals including program colleagues, judges, prosecutors, legal defenders, case managers, peer support specialists, treatment providers and client population.
• Commitment to upholding ethical standards and maintaining client confidentiality.
• Skill in working with resistant and justice involved treatment populations.
• Skill in de-escalating confrontation situations.
• Ability to develop and maintain effective working relationships.
• Fluency in speaking, writing, and/or reading both English and Spanish.

Supplemental Information:

Who May Apply

Individuals who meet all the “MQ’s” and “MQ Specialties” listed above. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodation may be directed to the contact listed on this job posting.

How to Apply

Log in to your https://statecareers.idaho.gov/ account, find this job announcement and select the Apply Now button. Attach your most current resume and follow the promptings to complete the exam. Hit submit. Applications will be accepted through 4:59 PM MST on the posting end date.

The successful candidate will have a history and background supportive of the department's mission goal and be required to complete a pre-employment drug test and a criminal history background check to include fingerprints.

SWDH is an equal opportunity employer and hiring is done without regard to race, color, religion, national origin, marital status, sex, age, or disability, exercising the right to family care and medical leave. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. Please direct requests for Reasonable Accommodation to the interview scheduler at the time the interview is scheduled. You may direct any additional questions regarding Reasonable Accommodation or Equal Employment Opportunity for this position(s) to the Human Resource Office at 208.455.5318.

NOTICE: Idaho's Public Health Districts are agencies that are authorized by the State of Idaho as independent bodies. District employees are not State of Idaho employees, rather District employees who receive benefits through the Office of Group Insurance.

To learn more about Southwest District Health, please visit SWDH.id.gov.

If you would like to become a part of our team, we encourage you to apply.

If you have questions about this position, please contact us at:
Email: hr@swdh.id.gov
Phone: 208.455.5318