Position Overview

As a Field Service Representative, you will be part of a diverse team who provides opportunities designed to assist individuals in making a successful transition from a corrections environment to the community. These opportunities not only help individuals to develop and enhance their skillsets, but they also better equip them to be a productive member of society. We invite you to come make a difference in other’s lives and truly impact change. We invite all qualified applicants to apply.

Job Responsibilities

• Performs counseling and case management functions to help prepare individuals to release to the community.
• Serves as a liaison for enhancement of the reentry program initiatives, fostering a relationship that utilizes community resources and parole staff to empower and prepare the individual for reentry into society.
• Prepares and disseminates release documents and conducts Offender 360 (O360) input for individual’s release plans.
• Completes data reporting duties utilizing the case management and O360 systems.
• Maintains release tickler files for each individual as well as parole violators.
• Serves as back up to the other Correctional Counselor III’s in the Clinical Services Unit during times of absence.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with a bachelor’s degree in behavioral or social sciences.

Requires two (2) years of progressively responsible professional experience in corrections, behavioral, social sciences, or a related field.

Preferred Qualifications

• Prefers at least two (2) years of professional experience coordinating services between community and governmental agencies.
• Prefers at least two (2) years of professional experience working with state and county housing entities.
• Prefers at least two (2) years of professional experience utilizing departmental computer systems.
• Prefers extensive knowledge of counseling and guidance principles and techniques.
• Prefers at least two (2) years of experience providing assistance with placement or transition into to the community.
• Prefers at least two (2) years of experience in working with state and county agencies, or equivalent, regarding registry requirements for criminal convictions.

Conditions of Employment

• Requires written and spoken knowledge of the English language.
• Requires the ability to pass the IDOC/IDJJ background check.
• Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited.
• Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.

About the Agency

The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency’s success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included.

Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, but not limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression.

The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization.

Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off, and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities.

The Illinois Department of Corrections is proud to be an Equal Opportunity Employer.