50 Administrative Assistant 1 Jobs in Des Moines, IA
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Administrative Assistant 1
$43k-55k (estimate)
Full Time | Consumer Services
1 Week Ago
State of Iowa - Executive Branch is Hiring an Administrative Assistant 1 Near Des Moines, IA
Job DescriptionThe Iowa Department of Public Health (IDPH) and the Department of Human Services (DHS) merged on July 1, 2022, to form one agency: The Iowa Department of Health and Human Services (HHS).
HHS is seeking an Administrative Assistant 1 (AA1) to provide administrative assistance and related technical support to the Des Moines Eligibility Team Managers.
SummaryThis is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM- 4:30 PM.
Core Essential Functions
How To ApplyFor help creating a profile or entering your information, please go to the online Employment Application Guide . Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We have a great total compensation package for all our full-time employees, including:
The State of Iowa is an EEO/AA EmployerHHS values those with “lived experience” and encourages foster youth, foster parents, and/or parents who were in the DHS (HHS) system to apply. Minorities, women, veterans, and persons with disabilities are also encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
Minimum Qualification RequirementsApplicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
HHS is seeking an Administrative Assistant 1 (AA1) to provide administrative assistance and related technical support to the Des Moines Eligibility Team Managers.
SummaryThis is a full-time opportunity, Monday - Friday with work hours being from 8:00 AM- 4:30 PM.
Core Essential Functions
- Assist management in the Des Moines Eligibility Team and the Public Service Supervisor to ensure various work assignments are completed in accordance with defined procedures and practices.
- Provide lead work to support staff in the areas of technical processes, distribute and review work assignments of other support staff as directed; monitor service delivery outcomes and progress toward specific unit goals.
- Act as resident expert for Customer Service units under Field Eligibility by responding to customers inquiries via email, phone or in person, providing necessary information and directing customers to appropriate resources.
- Oversee and assist with the support and training of Customer Service units under Field Eligibility ensuring timely and accurate delivery of service to customers.
- Compiling, preparing, and maintaining statistical information for supervisors, Income Maintenance Administrator, and other entities as requested.
- Perform higher level administrative duties to assist Eligibility Team administrators and supervisors.
- Perform routine office support duties such as: fax, scan, photocopy, send correspondence, assist with inventories and audits, and provide coverage of absent support staff as needed.
- Effectively communicate in writing by using correct English grammar, punctuation, and spelling.
- Comprehend and adhere to confidentiality and security provisions.
- Navigate efficiently in a Windows environment and utilize Word, Excel and Outlook and other personal computer programs as necessary.
- Produce work that requires extreme accuracy.
- Prioritize tasks and time to meet established performance goals and critical deadlines.
- Interact with employees and customers in a manner that is consistent with quality customer service delivery.
- Work productively in a team environment.
- Maintain high attendance and report to work on time.
- Travel occasionally when it is necessary to cover absences/vacancies in other DMSA offices.
- Other duties as assigned.
How To ApplyFor help creating a profile or entering your information, please go to the online Employment Application Guide . Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We have a great total compensation package for all our full-time employees, including:
- Iowa Public Employees' Retirement System (IPERS) (Employee contributes 6.29%/State of Iowa contributes 9.44%)
- Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan) (State of Iowa matches up to $75/month)
- Health, Dental and Vision Insurance (See below for more details)
- Vacation Leave (96 hours/year)
- Sick Leave (144 hours/year)
- Paid Holidays (9 days/year)
- Flexible Spending Accounts
- Life Insurance ($20,000 paid for by the State of Iowa)
- Long-Term Disability Insurance
The State of Iowa is an EEO/AA EmployerHHS values those with “lived experience” and encourages foster youth, foster parents, and/or parents who were in the DHS (HHS) system to apply. Minorities, women, veterans, and persons with disabilities are also encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .
Minimum Qualification RequirementsApplicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
- Graduation from an accredited four-year college or university with a bachelor's degree in any field.
- A total of four years of education (as described in number one) and/or full-time experience in accounting, secretarial, or office support work collecting, compiling, reporting, examining and/or editing numerical data; coding and qualifying people for benefits, licenses, or other transactions; preparing and keeping budgetary accounts and projections; organizing and implementing office support operations; advising on procedural processes; or other work that provided direct support and exposure to substantive agency programs, where one year of full-time experience is equal to 30 semester hours of education.
- Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Secretary 2, Clerk Specialist, Public Service Supervisor, Accounting Technician (any level), Purchasing Assistant, or Human Resources Technical Assistant
Job Summary
JOB TYPE
Full Time
INDUSTRY
Consumer Services
SALARY
$43k-55k (estimate)
POST DATE
06/17/2024
EXPIRATION DATE
07/12/2024
WEBSITE
dvrs.state.ia.us
HEADQUARTERS
Washington, DC
SIZE
<25
INDUSTRY
Consumer Services
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