Maine Department of Transportation

Salary: $19.26/hr to $25.66/hr (Salary Schedule) 

Office/Bureau: Maintenance & Operations/Traffic Engineering

Location: Augusta, ME 

Position Number: 02590-0625

Opening Date: April 30, 2024

Closing Date: May 14, 2024

*This position is only open to current MaineDOT employees*

Job Description:

This is advanced office support and clerical work focused on detecting unplanned incidents and being aware of planned incidents on the transportation network for the purpose of communicating this information for incident management and informing the public’s safety and mobility decisions. Responsibilities include accurately communicating emergency and non-emergency information to public agencies, Maine DOT field personnel, and the public; dispatching the appropriate units when weather, safety, and traffic events occur; and determining traffic obstacles and necessary emergency responders. This classification is distinguished from the Transportation Management Center Specialist I by its responsibilities for performing advanced functions on the Advanced Traffic Management System (ATMS) software and providing training and direction to TMC Specialist I positions. Work is performed under limited supervision.

Responsibilities include:

• Transportation Management Center Specialist II positions are expected to perform all the duties of a Transportation Management Center Specialist I, plus the following:
• Retrieves and prepares radio and phone recordings from TMC software for dissemination by the TMC Manager to communicate transportation related information and updates.
• Retrieves standard reports from the ATMS for review by TMC manager and other department personnel to inform on TMC operations.
• Maintains ATMS email database and TMC work instructions to keep information and procedures current.
• Creates Changeable Message Sign (CMS) message libraries to promote consistent public communications.
• Creates ATMS quick events, Polygon Geographic Areas, pre-defined response plans, and new roads in ATMS to streamline TMC operations and maintain accurate records.
• Updates the MaineDOT Winter Book annually to promote consistent seasonal procedures.

This position will work 12 hour shifts with the following schedule per two-week period: 
Monday/Tuesday - off 
Wednesday/Thursday - on 
Friday/Saturday/Sunday - off 
Monday/Tuesday - on 
Wednesday/Thursday - off 
Friday/Saturday/Sunday - on 
This amounts to 84 hr per pay period (4 hours overtime) The schedule allows for three day weekends every other weekend and opportunities for overtime. 

To be minimally qualified for this position candidates must provide evidence of the following experience:

Education, training, and/or experience demonstrating competence in radio dispatch communications, law enforcement, public safety, or transportation requiring the use of radio telecommunications equipment -OR- demonstrated experience working with the public, providing customer service, or executing customer relations activities in a lead role using radio telecommunications equipment.

Application Instructions:

Interested applicants need to apply online by clicking the "Apply for this Opening/Apply Now" button along with uploading a cover letter, current resume, and any applicable copies of post-secondary transcripts, licensing, registration and certifications. 

*If you require a paper application or have general questions, please contact MaineDOT Human Resources at 207-624-3050 or via email atjobs.DOT@maine.gov

Why join our team?

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costsfor you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
• Retirement Plan – The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.