Job Location: This position will be located in Jefferson City, MO

Why you’ll love this position:

In this role, you will have the opportunity to make a positive impact both in child welfare cases and on a systemic level. You will be part of a team that serves, with the best interest of children in mind.

• Take incoming calls of concern regarding child abuse/neglect investigations, foster care case management and child fatalities.
• Begin the review process and link constituents to the appropriate resources
• Appropriately assign cases to reviewers, which includes monitoring caseloads and time frames of each reviewer
• Maintain and enter data into the Office of Child Advocate database
• Assist the Director in budget preparation reports and researching legislation
• Pay monthly bills, track expenses, and basic accounting for the office
• Assist the Director in purchase orders
• Explore grant opportunities, complete possible grant applications
• Perform other duties as assigned to the main office

Minimum Qualifications

• Experience in social work, human development & family studies, political science or public administration preferred.

Preferred Knowledge, Skills and Abilities

• Deescalate highly emotional phone calls to gather information to begin the review process
• Effectively communicate regarding difficult topics
• Ability to multitask and prioritize urgent matters
• Proficiency in Microsoft Office

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

recruiter@oa.mo.gov